Assistant Manager-Sales Administration

Key Responsibilities

1. Sales Support:

Assist the sales team in preparing proposals, contracts, and sales reports.

Manage customer inquiries and resolve issues promptly.

Coordinate with internal departments to ensure timely delivery of products and services.

2. Administrative Tasks:

Maintain and update sales records, customer databases, and related documentation.

Oversee order processing, invoicing, and follow-ups on payments.

Prepare periodic sales reports for management review.

3. Process Improvement:

Identify areas to streamline administrative processes and improve efficiency.

Implement best practices for documentation and workflow.

4.Team Coordination:

Work closely with the sales team to align administrative support with sales objectives.

Coordinate with logistics, finance, and other departments to ensure smooth operations.

5. Customer Relationship Management:

Build and maintain positive relationships with customers by providing excellent service.

Handle escalations and resolve conflicts effectively.

Qualifications and Skills

• Bachelors degree in Business Administration, Sales, or a related field.
• 7-10 years of experience in sales administration or a related role.
• Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to work under pressure.
• Knowledge of sales processes and customer service principles.