Deployments and Services Team Leader

• SCCM & Endpoint Management: Oversee the design, implementation, and maintenance of SCCM infrastructure, including application deployment, patch management, and OS imaging.
• Automation & Optimization: Develop and maintain automation scripts and deployment policies to improve efficiency and reduce manual effort.
• Service Delivery & Incident Management: Ensure smooth operation of endpoint management services, addressing incidents, problem management, and escalations efficiently.
• Compliance & Security: Implement security best practices, ensuring compliance with company policies and industry standards.
• Stakeholder Collaboration: Work closely with IT, security, and business teams to align deployment strategies with organizational objectives.
• Reporting & Documentation: Maintain detailed documentation on deployment processes, configurations, and performance metrics.

• Basic knowledge of Linux administration and troubleshooting.

• Proven experience in SCCM administration and endpoint management.
• Strong understanding of Windows deployment, software distribution, and patch management.
• Hands-on experience with Intune, PowerShell scripting, and automation tools.
• Experience in leading or mentoring a team.
• Excellent problem-solving, communication, and organizational skills.

Preferred Qualifications:

• Experience with BigFix, Kandji (for Mac management), and other deployment tools.
• Knowledge of Active Directory, Group Policy, and security hardening.
• Experience in managing enterprise-scale deployments in hybrid environments.
• Certifications such as Microsoft Endpoint Manager, ITIL, or related.