Add office photos
All Filters
44 ChargePoint Jobs
Technical Support Engineer
ChargePoint
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.
Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.
Manager Technical Support
What You Will Be Doing Your tasks as a Technical Support Engineer revolve around consulting and support for questions regarding our software solutions and hardware installations. Your main activity is the telephone or written processing and handling of customer concerns via the ticket system. You will also be responsible or conducting training sessions on the use of our software and hardware
What You Will Bring to ChargePoint - Recording, reproduction and solution of support cases via ticket system in case of problems in our software and hardware (by e-mail and phone)
- Consulting and support for questions regarding the use of our software be.ENERGISED & NOS and our hardware
- Conducting remote trainings for customers
- Support for administrative activities under the responsibility of Customer Support
- Assignment and organization of service tasks to the developer team
- Independent and autonomous work
- Friendly and professional interaction with customers
- Experience in IT support or similar activities is an advantage
- Very good knowledge of Windows and MS-Office
- Very good knowledge English, written and spoken; additional languages are an advantage
- Friendly and communicative appearance
- Technical understanding of charging infrastructure
Bangalore
If there is a match between your experiences/skills and the Company needs, we will contact you directly.
ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.
Applicants only - Recruiting agencies do not contact.
Employment Type: Full Time, Permanent
Read full job descriptionChargePoint Interview Questions & Tips
Prepare for ChargePoint Technical Support Engineer roles with real interview advice
What people at ChargePoint are saying
Technical Support Engineer salary at ChargePoint
reported by
7
employees
₹5
L/yr - ₹11
L/yr
67%
more
than the average Technical Support Engineer Salary in India
View more details
What ChargePoint employees are saying about work life
based on 20 employees
Flexible timing
Monday to Friday
No travel
Night Shift
ChargePoint Benefits
View more benefits
Compare ChargePoint with
Ather Energy
Compare
Tata Power
Compare
Magenta Power
Compare
Fortum india
Compare
Delta Electronics
Compare
Bses Rajdhani Power
Compare
Exicom Power Solutions
Compare
Okaya Power
Compare
Amara Raja Energy & Mobility
Compare
Hero Electric
Compare
Amazon
Compare
Uber
Compare
Expedia Group
Compare
Compare
Compare
OLX
Compare
Groupon
Compare
Uplers
Compare
Yahoo
Compare
Fareportal
Compare
Similar Jobs for you
Service Cloud Specialist - Digital Support Enablement & CX
4-8 Yrs
Gurgaon / Gurugram
Share an Interview