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ChargePoint Technical Support Engineer Interview Questions, Process, and Tips

Updated 7 Mar 2024

ChargePoint Technical Support Engineer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. 3 way hand shake in networking
  • Ans. 

    3 way handshake is a process used in TCP/IP networking to establish a connection between a client and server.

    • Three-way handshake involves three steps: SYN, SYN-ACK, ACK

    • Client sends a SYN packet to the server to initiate the connection

    • Server responds with a SYN-ACK packet to acknowledge the request

    • Client sends an ACK packet to confirm the connection establishment

    • Example: Client (A) sends SYN to Server (B), B responds wi

  • Answered by AI
  • Q2. Difference between TCP and UDP
  • Ans. 

    TCP is connection-oriented, reliable, and slower, while UDP is connectionless, unreliable, and faster.

    • TCP is connection-oriented, meaning it establishes a connection before sending data.

    • TCP is reliable, as it ensures all data is received in the correct order.

    • TCP is slower due to the overhead of error-checking and retransmission.

    • UDP is connectionless, meaning it does not establish a connection before sending data.

    • UDP is...

  • Answered by AI
  • Q3. What's is IP addressing
  • Ans. 

    IP addressing is a method used to assign unique numerical identifiers to devices on a network.

    • IP addressing stands for Internet Protocol addressing

    • It is used to identify and locate devices on a network

    • IP addresses are typically written in the form of four numbers separated by periods, such as 192.168.1.1

    • There are two main types of IP addresses: IPv4 and IPv6

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. How's electric vehicle different from fuelled vehicle and what are it's major pro's
  • Ans. 

    Electric vehicles are different from fuelled vehicles as they run on electricity instead of gasoline or diesel.

    • Electric vehicles produce zero emissions, making them environmentally friendly.

    • Electric vehicles have lower maintenance costs compared to fuelled vehicles.

    • Electric vehicles are quieter and provide smoother acceleration than fuelled vehicles.

    • Electric vehicles can be charged at home or at public charging station...

  • Answered by AI
  • Q2. Explain about Artificial intelligence
  • Ans. 

    Artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.

    • AI involves the development of algorithms that can perform tasks that typically require human intelligence.

    • Examples of AI include speech recognition, image recognition, natural language processing, and autonomous vehicles.

    • Machine learning is a subset of AI that focuses on the development of algorithms that...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for ChargePoint Technical Support Engineer interview:
  • Computer Networking
Interview preparation tips for other job seekers - Interview process was quite moderate . Be well prepared on networking fundamentals if you have applied for technical support engineer role!.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. Explain how ospf exchange routes.
  • Ans. 

    OSPF exchanges routes through the use of Link State Advertisements (LSAs) and the OSPF database.

    • OSPF routers exchange LSAs to share information about their directly connected networks.

    • LSAs are flooded throughout the OSPF network to build a complete topology database.

    • Each router uses the received LSAs to calculate the shortest path to each network.

    • OSPF routers then update their routing tables based on the shortest path ...

  • Answered by AI
  • Q2. Explain BGP attributes and their functions.
  • Ans. 

    BGP attributes are used to influence routing decisions in Border Gateway Protocol networks.

    • BGP attributes include AS_PATH, NEXT_HOP, LOCAL_PREF, MED, and others.

    • AS_PATH is used to prevent routing loops by tracking the path a route has taken through autonomous systems.

    • NEXT_HOP specifies the next router to reach a destination.

    • LOCAL_PREF is used to influence outbound traffic from a BGP router.

    • MED (Multi-Exit Discriminator...

  • Answered by AI
  • Q3. How traffic flow in a network
  • Ans. 

    Traffic flow in a network refers to the movement of data packets between devices within the network.

    • Traffic flow is managed by network devices such as routers and switches.

    • Data packets are sent from a source device to a destination device through various network paths.

    • Network congestion can occur if there is a high volume of traffic on a network.

    • Quality of Service (QoS) mechanisms can be used to prioritize certain type

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Fair and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Coding Test 

HackerRank Style Questions

Round 2 - Technical 

(1 Question)

  • Q1. DSA & LP Round
Round 3 - Technical 

(1 Question)

  • Q1. Bar Raiser Round
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

There are 50 mcq questions. Logical and reasoning questions.

Round 2 - Telephonic Call 

(1 Question)

  • Q1. Tell me about yourself, relocation, current living area, Shift timings
Round 1 - Aptitude Test 

It was tufff and the questions had 11 sections related to the role given

Round 2 - Technical 

(2 Questions)

  • Q1. Related to projects was asked and three coding rounds were taken in that round and it was good communication is required to clear this round
  • Q2. How will handle the team when one of the memeber is not working properly

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and truthful to your resume and rest is based on the luck factor
Round 1 - Coding Test 

CS basics and one coding question

Round 2 - Technical 

(1 Question)

  • Q1. CS basics and general coding questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just stick to CS basics and you'll be fine

I applied via Job Fair and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about yourself.
  • Q2. What is your salary expectations
  • Q3. What is family background
  • Q4. Father is Former,mother is House wife, one elder brother and younger sister,sister is married

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good opportunity for future development,

I applied via Naukri.com and was interviewed in Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why do you want to work for Amazon?
  • Q2. If you are put in so and so situation, how would you react?
  • Q3. What do you like about Amazon?

Interview Preparation Tips

Interview preparation tips for other job seekers - Appear Confident, Show them why you want the job.
Learn about the job profile and requirements needed for it.
They would put you into scenario related to your job post and its requirements.

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
  • Q2. NA
  • Q3. Why Amazon?

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was awesome.

I applied via Naukri.com and was interviewed in Apr 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About project, coding on algorithm, array, string, trouble shooting, debugging, problem solving, time complexity.

Interview Preparation Tips

Interview preparation tips for other job seekers - Written test and followed by 6 rounds of interview including the bar raiser round. Rounds will have algorithms based coding, scripting, debugging and troubleshooting. Also be ready to explain everything on what you have mentioned as project experience in your resume. All rounds will have some coding questions for sure. All d best!

ChargePoint Interview FAQs

How many rounds are there in ChargePoint Technical Support Engineer interview?
ChargePoint interview process usually has 2 rounds. The most common rounds in the ChargePoint interview process are Technical and One-on-one Round.
How to prepare for ChargePoint Technical Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at ChargePoint. The most common topics and skills that interviewers at ChargePoint expect are Technical Support, Account Management, Application Support, CRM and Quality Control Management.
What are the top questions asked in ChargePoint Technical Support Engineer interview?

Some of the top questions asked at the ChargePoint Technical Support Engineer interview -

  1. How's electric vehicle different from fuelled vehicle and what are it's major p...read more
  2. What's is IP address...read more
  3. Explain about Artificial intellige...read more

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ChargePoint Technical Support Engineer Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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ChargePoint Technical Support Engineer Salary
based on 6 salaries
₹5.5 L/yr - ₹7.5 L/yr
38% more than the average Technical Support Engineer Salary in India
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ChargePoint Technical Support Engineer Reviews and Ratings

based on 1 review

1.0/5

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1.0

Skill development

1.0

Work-life balance

5.0

Salary

5.0

Job security

3.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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