Store Associate
Chai Point
posted 4d ago
Flexible timing
Key skills for the job
Job Role: Store Partner Location: Bangalore We are seeking a dedicated and customer-oriented individual to join our team as a Store Partner at our tea-based Quick Service Restaurant (QSR). As a Store Partner, you will play a crucial role in ensuring the smooth operation of the store, providing exceptional service to our customers, and contributing to the overall success of the establishment. Key Responsibilities: Customer Service: • Greet customers warmly and assist them in making product selections. • Provide product information, recommendations, and suggestive selling to enhance customer experience. • Handle customer inquiries, concerns, and complaints in a professional and efficient manner. • Ensure customer satisfaction by delivering high-quality service and resolving issues promptly.
Operational Support: • Assist in the preparation of tea-based beverages, ensuring adherence to recipes, quality standards, and presentation. • Maintain cleanliness and organization of the store, including workstations, equipment, and dining areas. • Follow proper food safety and sanitation procedures to uphold health and safety standards. • Operate cash registers, handle transactions accurately, and process payments efficiently.
Team Collaboration: • Work collaboratively with team members to achieve store targets and objectives. • Foster a positive work environment by demonstrating teamwork, respect, and professionalism.
Compliance and Safety: • Adhere to company policies, procedures, and standards at all times. • Maintain compliance with health and safety regulations, including food handling and sanitation guidelines. • Report any safety hazards, incidents, or maintenance issues to management promptly.
Qualifications: • Education: Intermediate (2nd PUC) /Diploma course completion • Strong interpersonal and communication skills. • Ability to work effectively in a fast-paced environment. • Excellent customer service skills with a friendly and approachable demeanor.
• Basic math skills for handling transactions. • Previous experience in the food service industry is preferred. • Flexibility to work various shifts, including evenings, weekends, and holidays.
Employment Type: Full Time, Permanent
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