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Senior System Engineer - Retail POS support
3-6 years
Bangalore / Bengaluru
3 vacancies
Senior System Engineer - Retail POS support
CGI Group
posted 9d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Understand and apply PCI security standards, addressing implications of breaches.
- Familiarity with various retail payment systems and technologies.
- Strong written and verbal communication skills for effective coordination.
- Work closely with on-site technicians and vendors to resolve issues.
- Maintain thorough documentation for administrative transactions and support activities
- Comprehend retail operations and support functionalities.
- Daily operations support for POS systems, peripherals, and payment terminals.
- Regularly check logs and dashboards, identifying and resolving potential issues.
- Collaborate with engineering teams to identify and address gaps in alerting systems.
- Seek and implement opportunities for improved monitoring.
- Create and maintain Standard Operating Procedures (SOPs) and runbooks for support.
- Coordinate and manage requests for system enhancements.
Project Specific Requirements - Technical Proficiency: Understanding of retail systems, POS, and payment technology.
- Problem-Solving: Capability to resolve daily support issues efficiently.
- Technical Proficiency: Understanding of retail systems, POS, and payment technology.
and operational staff. - Analytical Skills: Ability to assess system performance and identify issues.
Employment Type: Full Time, Permanent
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Rating based on 91 Senior Systems Engineer
reviews
Anonymous · IT Security
in Bangalore / Bengaluru
Its over all a good company where they provide lot of training facilities and free dinner everyday. Most of the projects are based out of Canada so members working from India has to di night shift.
Management should give privilege's to change of project if member is not interested and should remove compulsion to work 24 months in given project to get eligibility for change in project at least for member who is working in your organization for more then 3 years.
Read 91 reviewsSenior Systems Engineer salary at CGI Group
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