Front Office Executive

Preferable Industry Hotel and Aviation

KRA

To be the face of Organization, ensuring first good impression on visitors

1. Meet & greet visitors.

2. Extending helping hand to the visitors.

Manage, filter data & communication from externals stake holders/Visitors & communicate to internal stake holders by phone/mail or verbal.

1. Visitors detailed data entry to the system.

2. Managing the coordination between the guests and the employees

Managing flow of people to the corporate office.

1. Coordination of the security desk to filter the visitors

2. Guiding the visitors to the business lounge, respective floors in coordination with the concerned employees.

Ensuring correct flow of inward and outward physical posts/parcels.

1. Coordination with security desk for proper handling & maintaining of incoming parcels/documents.

2. Maintaining, checking, assigning the documents and updating it in the courier portal on time.

3. Keeping records of all the outgoing couriers and coordination with the courier delivery partners.

Effectively managing the Business Lounge & Cafeteria.

1. VMS(Easy Meeting) Checking & monitoring of meeting rooms during the scheduled time.

2. Ensuring the proper upkeep and operational readiness of the business lounge & Cafeteria.

3. Ensuring proper guest handling and guest management.

EDUCATIONAL QUALIFICATION

Graduate. Preferably from hospitality background.

Relevant and total years of experience and behavioral attributes

i. 3-8 years of experienced,

ii. Has worked in Hospitality Industry.

iii. Should be smart and have pleasant personality.

iv. Needs to be digitally literate

Only female candidate can apply