Technical Trainer

Qualification: Degree/diploma in Engineering (Automobile/Mechanical)

Experience: 3+ years in Automotive Industry.

Skill Set: Technical communication, Tech and computer savvy personality with knowledge of MS Excel/Word/PowerPoint

Preferred Training Experience: Hands-on experience on demonstrating repair methods with usage of special tools as prescribed by Manufacturer

Communication: English + Local language.

Desirables: Candidate to be a Passionate Automobile enthusiast with ability to tailor training sessions to meet the varying skill levels of trainees, from beginners to experienced Technicians/Service Advisors/supervisors and other technical role holders in Dealer workshops/service centres.

Prior Training Delivery experience in technical roles and with Flair for public speaking and zeal for new technologies in Automotive domain would be an added advantage

KRA

# Playing the role of Trainer

# Understanding the entire Aftersales processes

# Auditing the dealerships on workshop practices

# Building action plans to bridge identified gaps

# Training of Dealership Technicians on all Modules

# Handholding of new joiners at Dealership Workshops/service centers

# Enhance learning sustenance of Workshop technical manpower

# Increase efficiencies at the Dealership Workshops

# Governance and Adherence to best practices, processes, Analytics and MIS reporting

# Review Data points On Aftersales DMS

# Target Group: Technicians + Shopfloor personnel