Operations Support Analyst

Core responsibilities:
Supports vendor payment process and the setup on the payment platform including review, monitor approval of vendor budget
Update and maintain internal databases and systems of records (e.g. COUPA) tracking systems and project plans with project specific information
Demonstrate expert knowledge of all finance systems. Manage all aspects of the Project Finances including monthly expenses, invoices, and reconciliation.
Proactively identify Out of Scope (OOS) activities and implement and maintain change control log and processes
Demonstrate compliance with Vendor Management Plan and Purchase Order (PO) process
Actively contribute to the creation and finalization of Vendor Management Plan through understanding project requirements and third-party vendor impact
Actively contribute to establishment of project level Key Performance Indicators (KPIs), including assessing documenting vendor performance
Supports any other Operations activities prioritized and agreed with Business Unit and Line Manager

Business Unit specific activities:
Communicates with IQVIA project teams on set up of studies
Provides support to Project Management admin activities such quoting, receivables and payables, billing and invoicing among others
Supports the creation, administration and cost control of POs
Proactively and on time provide data to PIC/PM on areas including cost, schedule, scope and change orders
Organize and partner with PIC/PM in managing internal project team and customer meetings including project status report, presentation material and minutes
Monitor project metrics milestones and make required updates in IQVIA systems to ensure accurate and timely reporting is available
Ad-hoc project support as defined by PIC/PM
Support Commercial, Sales, Pricing and Finance departments to achieve their business goals