Sales Support Analyst

Job Summary

Primarily the Sales Support Engineer Role will assist regional sales team, channel partners/customers to verify their requirements and specifications and will prepare competitive costings / quotations / tenders that are both technically and commercially accurate, in accordance with Company policies and procedures. She/He will be working under the guidance of Commercial Sales and Commercial Operations team.

The incumbent will interface with both Channels/Customers and internal stakeholders including Sales, Engineering/Factory and Design to provide support and solutions that meet the needs and expectations of Customers, strengthening relationships and positively impacting the opportunity to win orders for Celeros Pumps and Valves Portfolio. This position will be based in Noida and will support the regional sales team.

Principle Duties and Responsibilities

• Liaises with Sales on the Customers requirements and specifications, including the scope, and timing.
• Reviews the RFP (Request for Proposal) / tender document to ensure the contractual requirements are adequately defined and determines the Company s capability to meet the specified requirements.
• Prepares and submits the techno-commercial offer to Sales (Under the guidance of regional Commercial Sales/Operations team) as per the offer submission schedule.
• Reviews and evaluates the detailed technical specifications for packaged equipment, extracts applicable Customer requirements and translates / communicates the same to sub-contractors, sub-vendors, and internal stakeholders.
• Obtains quotations for relevant bought-in equipment in accordance with the applicable Supply Chain policies and procedures.
• Assist in coordinating/primary evaluation of the sub-suppliers quotations (for the major critical components / items) to ensure the quote / scope is following the Customers requirements / specifications.
• Assist in developing and submitting a detailed proposal to the Customer in accordance with the applicable Tendering Policies and Procedures (ITO - Inquiry to Order).
• Ensures the accurate log of all opportunities, front log and updating them on a regular basis.
• Supports required interface with customers/channels towards technical and commercial clarifications as requested by the Customer and internal stakeholders to support successful order placement.
• Provides tendering support to regional tendering and sales teams for win order strategies across the product lines to ensure all activities occur on time and with high quality from proposal receipt to handover.
• Supports with Customer visits during bid clarification / negotiation stages.
• Works as a member of the Regional Commercial Team to support all prevailing processes, frameworks and KPIs from time to time.

Knowledge, Skills and Abilities

• Smart and good communication skills
• Willing to learn
• Sounds in Fluid mechanics, Theory of Machines & Mechanics
• Knowledge in machine design and fluid machinery
• Knowledge on measurement & instrumentation

Education

• B.E / B. Tech in Mechanical Engineering in full time/ regular course from recognized Institute and university (with 2-3 years of experience)