Director, India Operations

• Establish and drive KPIs to continuously level up the teams' capabilities and execution.

• Foster a learning culture to keep up with modern trends.

• Operational Excellence & Collaboration:

• Oversee the day-to-day deliverables of the India team, focusing on meeting timelines, operational efficiency, scalability, and alignment with global standards.

• Implement processes that improve collaboration between the India-based teams and other global regions, ensuring seamless execution of strategic initiatives.

• Drive continuous improvement initiatives, leveraging data and insights to enhance operational performance and contribute to global best practices.

• Stakeholder Engagement:

• Serve as a key representative of India operations to global leadership, ensuring alignment on priorities and addressing challenges related to resources, performance, and execution.

• Collaborate with cross-regional leaders to influence strategic decisions, ensuring the unique contributions of the India team are recognized and leveraged effectively.

• Support IT Strategy & Innovation:

• Contribute to the development of IT strategies by providing insights from the India team and driving the execution of technology initiatives.

• Foster an environment that encourages innovation and the adoption of new technologies, enabling India to be a key player in the company's digital transformation efforts.

Qualifications:

• Bachelor's degree in Business, IT, Engineering and Operations Management (advanced degrees preferred).

• 10+ years of experience in scaling and managing teams over fifty, with at least 5 years of experience managing teams in India.

• Proven experience in leading teams through strategic initiatives that drive organizational growth and cultural maturity.

• Strong leadership skills with the ability to build and foster collaboration across global teams and functions.

• Experience in aligning India IT with Enterprise IT & business strategy, within a technology-driven organization.

• Excellent communication and interpersonal skills with the ability to engage stakeholders at all levels.

• Strong problem-solving and decision-making skills, with a focus on operational efficiency and continuous improvement.

Old version --

Job Overview: CDK Enterprise IT is seeking an experienced and dynamic Director to lead our engineering organization in India. The ideal candidate will be responsible overseeing the deliverables of the local teams, establishing key functions including engineering and operating roles, managing in country operations, and fostering a high-performance culture within the team. This role requires a technical strategic leader with a strong understanding of the engineering landscape in India and the ability to navigate market dynamics.

Key Responsibilities:

Technical Accumen: Understand and facilitate the delivery of key engineering and operations functions including cloud, security, governance, business applications, and development.

Strategic Leadership:Develop and implement the country strategy aligned with the organization's vision and goals.

Operations Management:Oversee daily operations to ensure efficiency and effectiveness in all areas of the business.Manage budgets, forecasts, and financial performance to meet organizational targets.

Team Development:Build and lead a high-performing team, fostering a culture of collaboration and innovation.Provide mentorship and professional development opportunities for staff.Create an environment where employees have fun as well as deliver on goals.

Stakeholder Engagement:Establish and maintain relationships with key stakeholders across CDK.Be the on the ground leader for EIT, seeking opportunities to enhance business relationships and accelerating deliverables.

Compliance and Governance: Ensure compliance with local laws, regulations, and company policies.Implement governance practices to maintain high ethical standards.

Qualifications:

• Bachelor's degree in Engineering, Business Administration, or a related field; advanced education degrees preferred.

• 10+ years of experience in management roles within the engineering or technology sectors.

• Proven track record of successfully managing teams and driving business outcomes.

• Strong understanding of the Indian market and regulatory environment.

• Excellent communication and interpersonal skills.

• Ability to think strategically and execute effectively.