Cloud Platform Operations Engineer

Key Responsibilities:

Kubernetes Support and Troubleshooting:

• Provide on-demand support for Kubernetes-related issues and challenges.

• Troubleshoot and resolve complex issues with Kubernetes clusters, pods, and other containerized resources.

• Participate in On-call rotations

Cluster Management and Maintenance:

• Manage and maintain Kubernetes clusters across different environments (on-premise, cloud, hybrid).

• Apply patches and upgrades to Kubernetes clusters, ensuring security and functionality.

• Assist with scaling Kubernetes clusters to handle traffic load changes.

Deployment and Automation:

• Assist in deploying containerized applications using CI/CD tools.

• Ensure the proper configuration and optimization of deployment pipelines for efficient delivery.

Collaboration and Documentation:

• Work closely with development and DevOps teams to understand application needs and address issues.

• Troubleshoot and diagnose applications issues to help application team find root cause of their containerized applications issues.

• Identify opportunities to eliminate or automate remediation of reoccurring issues to improve overall operational stability of the platform.

• Document FAQ, runbooks and troubleshooting guides.

Performance Monitoring and Optimization:

• Monitor Kubernetes environments to ensure high availability and performance.

• Act on alerts and tune application and Kubernetes environment alerts threshold.

Security and Compliance:

• Monitor cloud environments for security vulnerabilities and compliance issues, utilizing AWS security tools like Guard Duty and AWS Shield.

• Collaborate with security teams to ensure the Kubernetes infrastructure meets compliance standards.

Qualifications:

• Proven experience with Kubernetes, AWS EKS, and Azure AKS.

• Strong background in Linux administration, including installation, configuration, tuning, and upgrades.

• Extensive experience with AWS Cloud Platform and its services.

• Proficiency with ci/cd tools such as Harness, bamboo or github actions.

• Familiar with Infrastructure as code such as terraform and Ansible.

• Hands-on experience with Docker orchestration and containerization using Kubernetes.

• Good knowledge of shell and Python scripting.

• Excellent problem-solving and troubleshooting skills.

• Previous experience providing operational support to both AWS and Azure environments.

• Ability to work independently and within a team environment.

• Strong communication skills, with the ability to explain complex technical concepts to non-technical audiences.

• Ability to manage multiple tasks and priorities in a fast-paced environment.

• Ability to stay updated with emerging cloud technologies and integrate them into operations.

Preferred Skills:

• Kubernetes certification (e.g., CKAD, CKA) is highly desirable.

• Experience with container orchestration in production environments.

• Familiarity with service meshes (e.g., Istio) and microservices architectures.