Director, SAP Practice

Director, SAP Practice

Job Location: Kochi, Kerala

What you can expect from the job:
The SAP Practice Head is a leadership role responsible for overseeing and managing the SAP practice within CCS. This role requires extensive experience in SAP implementation, project management, and team leadership. The SAP Practice Head plays a pivotal role in driving business growth, ensuring client satisfaction, and maintaining operational excellence within the SAP practice.
Strategic Leadership & Growth:

• Develop and execute strategic plans to drive growth and profitability of the SAP practice.
• Identify market trends, customer needs, and emerging technologies to shape the future direction of the practice.
• Collaborate with Management to align SAP practice goals with overall business objectives.
• Build and nurture the growth ecosystem (partners, principals, vendors) to maximise the market reach

Client Management:

• Build and maintain strong relationships with key clients, understanding their business requirements and providing innovative SAP solutions.
• Act as a trusted advisor to clients, offering insights and recommendations to optimize their SAP investments.
• Ensure high levels of client satisfaction through timely delivery, quality service, and effective communication.

Team Management:

• Recruit, develop, and mentor a high-performing team of SAP consultants, architects, and developers.
• Provide leadership, guidance, and support to team members, fostering a culture of collaboration, innovation, and continuous learning.
• Define clear roles and responsibilities, set performance expectations, and conduct regular performance evaluations.

Financial Management:

• Develop and manage the SAP practice budget, forecasting revenue, expenses, and resource requirements.
• Drive revenue growth through effective sales and business development efforts, including upselling and cross-selling opportunities.
• Monitor financial performance metrics, analyse variances, and implement corrective actions as needed.

Project Delivery:

• Oversee the successful delivery of SAP projects, ensuring adherence to timelines, budget, and quality standards.
• Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure successful outcomes.
• Champion best practices, methodologies, and tools to optimize project delivery efficiency and effectiveness.

Quality Assurance and Compliance:

• Ensure compliance with SAP standards, methodologies, and regulatory requirements.
• Implement quality assurance processes and controls to maintain high standards of service delivery and customer satisfaction.
• Stay abreast of SAP updates, certifications, and industry best practices to ensure the practice remains competitive and compliant.

Continuous Improvement:

• Lead initiatives to continuously improve processes, methodologies, and tools within the SAP practice.
• Foster a culture of innovation and excellence, encouraging experimentation and learning from both successes and failures.
• Drive initiatives for automation, optimization, and standardization to enhance productivity and profitability.
• Constantly help improve sales pitches and pre-sales/ demos

What will help you do the job well:

• Bachelor's or MBA, Computer Science, or related field.
• Extensive experience (typically 15+ years) in SAP consulting, with a proven track record of successful project delivery and client satisfaction.
• In-depth knowledge of SAP solutions, modules, and integration architecture, with relevant certifications preferred. Knowledge and exposure to S/4HANA.
• Excellent communication, negotiation, and relationship-building skills, with the ability to interact effectively with clients, executives, and team members.
• Strategic mindset, with the ability to analyse market trends, identify opportunities, and develop actionable plans to drive growth and profitability.
• Financial acumen, with experience in budgeting, forecasting, and financial management.
• Strong problem-solving skills, with the ability to navigate complex challenges and drive effective solutions.
• Commitment to quality, compliance, and continuous improvement, with a passion for innovation and excellence in service delivery.
• Ability to inspire and manage people from diverse background across multiple age groups to work together towards common goals.
• Ability to deal with uncertainty and navigate through chaotic situations.
• Willingness to travel as required – domestic/ international
• Knowledge of ISMS principles and best practices.

Thank you for your interest with CCS. We hope you find a meaningful career!
Please send your profiles to careers@ccs-technologies.com