Property Manager

Role - Property Manager

Responsibilities

• Responsible for assigning and supervising all operational activities as undertaken by CBRE at client sites. Ensure smooth working through organizing, directing, managing and evaluating operations in areas of facility and management support services. Also, responsible for client relationship, Smooth integration between engineering and soft services, Parking management / Security, Pest control and landscaping, MIS generation, Critical equipment breakdown trend analysis, financial & Budgetary Controls of all services.
• Ensure that the team performs as per the scope & complete all task as per the SLA & meet the KPI. All training needs to be scheduled for the year and implemented accordingly.
• All such audits to be made ready as per the plans. Escalate and action on those items those are escalated by Shift Engineers /Helpdesk on any such abnormalities in the engineering operations and HK work with partner team to address the same with proper vendor coordination. All statutory/certifications requirements for equipments and facilities are to be completed on-time.
• Responsible for managing all aspects of the facility management service delivery system; primarily Operations in this capacity, the Property Manager is accountable for the achievement of the Management Team.
• To ensure that Facility Management staff provides timely reports to the management and adhere to agreed SLA & KPI.
• To ensure that PM and vendors staff track the completion of the scheduled work.
• To ensure all reports, checklist, statutory compliance are adhered at all times.
• To ensure accuracy of the data, analyse the Facility Management costing and highlight the management accordingly.
• Ensure preventive maintenance schedules are completed as per the schedule.
• Ensure effective completion of all incident reports.
• Ensure effective completion of all Service connect calls within SLA
• Assist in managing operating expenses.
• Understanding and work for Weeks planned scheduled and coordinate with Shift engineer for engineering related activities.
• To ensure vendor management & vendor performance management is done on monthly basis.
• To ensure monthly invoicing is done on time as per agreed timelines and taken signoff from authorized signatories
• Undertake comprehensive procurement procedure for facilities maintenance services.
• Shift Engineers /Help desk in developing & implementing the facilities management account plan for the facility.
• Assist client in planning the PM budget for the financial year
• To carry out any additional task as and when asked by the Client Manager within the scope of services.
• Ensure the review of MMR with Shift Engineer along with the client every month.
• Ensure accuracy in cost sheets as submitted to office and checking the cost sheet upon receipt of the invoice.
• Tracking of all vendor and CBRE bills for payments, ensuring the client pays on time.
• Suggest appropriate cost control measures by analysing alternates, conducting audits and inviting quotations from various vendors for the services / works.
• Co-ordinate with vendors, audit teams to ensure that the required documents are accurate and are maintained on site.

Location - Gurgaon