Interviews- Car Sales Executive - Mumbai

About Us:

At Cariotauto joint venture of cars24 , we are passionate about providing exceptional pre-owned vehicles to our customers. We believe in creating a positive and transparent buying experience, ensuring every customer leaves satisfied and confident in their purchase.

Job Overview:

As a Pre-Owned Car Sales Executive (Car Advisor), you will play a key role in driving sales and delivering outstanding customer service. You will guide customers through the car-buying process, offering expert advice and personalized recommendations to help them find the perfect vehicle.

Freshers can also apply

Key Responsibilities:

Customer Interaction: Greet and engage with customers, understanding their needs and preferences to recommend suitable pre-owned vehicles.

Sales Process: Manage the entire sales process from initial contact to closing the sale, ensuring a seamless and positive experience for customers.

Product Knowledge: Maintain up-to-date knowledge of the pre-owned car inventory, including features, pricing, and competitive comparisons.

Test Drives: Arrange and accompany customers on test drives, providing detailed explanations and answering any questions they may have.

Finance: Pitching Customer financing options, ensuring fair deals.

Documentation: Assist customers with the completion of sales contracts, financing applications, and other required documentation.

Follow-Up: Conduct follow-up calls with potential and previous customers to maintain relationships and encourage repeat business.

Customer Service: Address any customer concerns or issues promptly and professionally, striving to resolve them to the customer's satisfaction.

Team Collaboration: Work closely with the sales team and other departments to ensure a coordinated and efficient sales process.

Qualifications:

1. Proven experience in automotive sales or a similar customer-facing role.

2. Excellent communication and interpersonal skills.

3. Strong negotiation and closing skills.

4. Ability to build rapport and trust with customers.

5. In-depth knowledge of pre-owned cars and the automotive market.

6. Valid drivers license and a clean driving record.**