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Carrierin Services

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4.0

based on 1 Review

206 Carrierin Services Jobs

Senior Application Engineer (VRF, RLC,DX products)

Carrierin Services

4.0

based on 1 Review

6-8 years

Gurgaon / Gurugram

1 vacancy

Senior Application Engineer (VRF, RLC,DX products)

Carrierin Services

posted 4d ago

Job Role Insights

Key skills for the job

Software Configuration Management Excel Communication Skills Medical Equipment Presentation Skills RLC

Job Description

Responsible for meeting Application Engineering requirements covering Enquiry Quotation process, technical selections, compliance statements, Technical submittals, Reply to comments, preparing quotations in CRM SAP, preparing weekly quotation reports, updating tasks in AE Actions file, enquiry handling follow-up, tracking and updating the system regularly.

To be able to read the enquiry in detail, understand, check the project details, schedules and prepare proper technical selections by offering suitable solutions and helping customers choose Carrier products for their projects.

Technical activities involve analyzing technical requirements of the projects, render technical guidance to the Sales Engineers, prepare technical selections meeting the schedules and project specifications, comparison tables using the latest product data catalogues, technical literature, bulletins, software for customers on daily basis.

Handling important key customers providing them prompt technical support, selection software trainings, replying to DEWA/ADDC/SEWA/FEWA related queries and controls items requirements updating them regularly about the products.

To constantly being in touch with Sales Team discussing project requirements on assigned tasks update the CRM actions in the database.

To ensure smooth information flow between Sales, Applications and Consultant engineering teams on time.

To bring new ideas and develop new ways to handle tasks ensuring Carrier products are approved by the consultants, clients, and customers with ease.

Visit customer offices/sites for technical meetings along with Sales team to get the technical selections, submittals approved as and when required.

To develop and nurture healthy relationship with customers ensure Carrier products get immediate approvals in the projects.

To select equipment for VRF and RLC using the latest updated selection tools/software and meeting closely the SE/customer budgets, proposing energy efficient solutions meeting the local regulations as applicable.

Joining the Sales team twice a month for the Technical Workshop and updating them on the completed, pending tasks. Giving the Sales team an update on the latest Carrier products, software, and tools.

Provide technical comparisons schedules for consultants engineer when assigned.

Attend all assigned HAP trainings, technical trainings, product trainings, design trainings, as per schedule and enhance knowledge.

Share resources and work on the Data bank, Quick selection sheets, products comparisons for the team benefit.

Update Sales team with any job in hand projects and ensure those actions are prioritized over the rest of the day to day actions.

Monthly reporting for # the completed number of tasks before closing ensuring the KPIs are met and exceeded.

Give immense importance to consultant comments and ensure the same are responded promptly and within the time frame.

Get to know in detail the local regulations, international standards used in the product design certifications like EUROVENT, AHRI, LEED, ESMA, ESTIDAMA etc for improving your knowledge and offering products accordingly after discussing with the same with the sales team.

Report Turnbacks and Escapes regularly. Qualifications Experience. Bachelors degree in mechanical engineering and/or related HVAC field. LEED accreditation is an additional advantage.

Minimum 4 to 8 yearsexperience into Application Engineering with full understanding of HVAC and VRF design concepts, deep understanding of VRF and RLC Equipment technologies and expert in time management.

Personal Traits And Behaviors. External Communications Working Relationships. Internal Key performance indicators. Other Skills. Comply with Code of Ethics in respect to your Customers, Employees, Shareholders, competitors and to carry out your duties and responsibilities as mentioned there.

Competencies Key Performance Indicators(Including but not limited to the below areas). Competencies. Excellent computer skills, MS Office, MS Excel, Product software selection programs, handling Autocad files, creating spreadsheets, preparing quotations in SAP and VRF system design.

Team-player with good communication and inter-personal skills. Good planning abilities, result oriented, presentable with a good personality. Good experience working in the same field with proven track record in UAE. Good knowledge of HVAC basics, VRF and RLC products in particular. In depth understanding of consultant specifications and schedules for VRF RLC. Heat load calculations matching selections for VRF RLC products.

Fluent in written and verbal communications skills. Expertise in handling all above Application work. Factories. Customers. Consultants. Clients. Regulatory bodies. Sales Engineers Sales Managers. Product Marketing. Consulting Engineers. Service team. Parts teams. Response time. Assigned Tasks completion on time. Additional Tasks completion on time. Managers evaluation. SE rating. Ownership of assigned tasks. Good Listening skills. Excellent communication skills. Presentation skills. Integrity. Forward Thinking. Customer Focus. Focus on results. Analytical thinking. Benefits. We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

Make yourself a priority with flexible schedules, parental leave.

Drive forward your career through professional development opportunities.

Achieve your personal goals with our Employee Assistance Programme. Our commitment to you. Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.

This is The Carrier Way.

Join us and make a difference.

Employment Type: Full Time, Permanent

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