Tele Caller

• Conduct outbound calls to potential and existing customers to provide information on our Hyundai and other automobile models.
• Effectively handle customer inquiries and provide product knowledge, addressing their needs and concerns

• Demonstrate a strong understanding of Hyundai and other automobile products, features, specifications, and options.
• Be a knowledgeable resource for customers seeking information about Hyundai Car Service.

• Maintain a professional and customer-centric approach during phone interactions.
• Build rapport with customers, address their queries, and ensure a positive experience.

• Possess excellent communication skills, both verbal and written, to engage customers effectively and provide product information.
• Telephone Etiquette : Proper telephone etiquette, including a friendly and professional tone, clear articulation, and adherence to company guidelines on phone interactions.
• Lead Generation : Skills in identifying potential leads and collecting relevant customer information for follow-up by the sales team.
• Customer Feedback : Ability to gather and document customer feedback, suggestions, and complaints for continuous improvement.
• Goal-Oriented : Setting and achieving targets for lead conversion and sales, if applicable to the role
• Problem-Solving : Effective problem-solving skills to handle customer issues and find suitable solutions promptly.
• Product Updates : Keeping up-to-date with the latest product offerings, promotions, and industry trends to provide accurate information to customers.

Preferred candidate profile

• As a Telecaller at Capital Hyundai, you will play a pivotal role in our customer engagement and support efforts. Your primary responsibilities will include:

• Competitive pay and benefits
• An opportunity to work with one of Noida s leading car dealerships.
• A dynamic and supportive work environment.
• Professional growth and career development opportunities.