Tele Caller

Notice Period: Immediate Joiner Max. 15 Days

Job Overview:We are looking for a motivated and customer-focused Tele caller to join our team in the manufacturing industry.The ideal candidate will play a key role in building relationships with clients, generating leads, and ensuring excellent customer service. Fluency in Hindi is essential for this role.

Key Responsibilities:

• Make outbound calls to prospective and existing customers to promote products/services.
• Handle inbound customer queries and provide accurate information about products.
• Generate leads and schedule follow-ups with sales teams.
• Build and maintain strong relationships with clients to ensure customer satisfaction.
• Maintain detailed records of customer interactions in the CRM system.
• Follow up on leads and inquiries, and close potential sales.
• Provide post-sales support and resolve customer complaints in a timely manner.
• Stay updated with product knowledge and company policies.

• Education: Minimum [High School/Graduate] qualification.
• Experience: [0-2 years] of experience in tele calling or customer service, preferably in the manufacturing industry.
• Language Proficiency: Must be fluent in Hindi; proficiency in English or any regional language is a plus.
• Strong communication and interpersonal skills.
• Ability to handle objections and convert leads into sales.
• Basic knowledge of CRM tools and MS Office (Word, Excel).
• A positive attitude, persistence, and a goal-oriented approach.