ServiceNow ITSM Senior Developer

At Sogeti, we believe the best is inside every one of us. Whether you are early in your career or at the top of your game, well encourage you to fulfill your potentialto be better. Through our shared passion for technology, our entrepreneurial culture , and our focus on continuous learning, well provide everything you need to doyour best work and become the best you can be.

 About The Role : 

The ServiceNow developer specializing in the ITSM module will be responsible for designing; developing; and maintaining features.

The incumbent should have an advanced expertise in JavaScript programming

The ability to create reports; dashboards; including Performance Analytics and prepare package and component deliveries; and a good understanding of HTML and Angular technologies.

Manage tables; forms; business rules; system configuration

Develop and maintain client-side scripts and server-side scripts on the ServiceNow platform.

Create Business Rules and Scripted REST APIs to automate processes and enhance operational efficiency.

Design and generate relevant reports to highlight information.

Utilize the Performance Analytics tool to analyse data and identify potential improvements.

Design and develop custom dashboards to enable stakeholders to visualize key performance indicators and make data-driven decisions.

Prepare packages and components related to developments made.

Ensure clear and comprehensive documentation to facilitate deployment and delivery management.

Design, develop and enhance the service portal using HTML and Angular languages and/or UI Builder module.

Ensure a user-friendly interface and optimal user experience for system users

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.


 Primary Skills 

ServiceNow ITSM

Scripting Client Script/Server-Side/ JavaScript

Integration

 

Secondary Skills 

HTML

Angular

Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a localpartner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, andsmarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud andapplication development, all driven by AI, data and automation.