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Engaged Employer

Capgemini

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3.8

based on 39.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated IT/ITES Company - 2024

1225 Capgemini Jobs

Customer Support Engineer - Propulsion Fuel APU Air System

Capgemini Technology Services India Limited

3.8

based on 39.7k Reviews

6-9 years

Bangalore / Bengaluru

Customer Support Engineer - Propulsion Fuel APU Air System

Capgemini

posted 20d ago

Job Role Insights

Flexible timing

Key skills for the job

Atlassian SAP CO AWS Customer Support Java AutoCAD

+ 14 more

Job Description

About The Role : Educational Qualification:B.E / B.Tech in Aeronautical or Aerospace Engineering AME with Paper III cleared candidates in Mechanical Streams Experience:6-9 Years Location:Bangalore
Experience in design office on Propulsion, Fuel, APU, Air Systems
Good understanding of Airline operating and maintenance environment.
Knowledge of Tech Data Manuals (AMM, TSM, SRM, IPC, WDM,…), Engineering Drawings (Mechanical and Repair) Interchangeability/Spare Parts management and Configuration Management, Concessions
Experience with the following tools will be an advantage:Tech Request, Airn@v, Zamiz (AIRINA), Taksy, SNS, APS, AVD, FTS+, SAP, ICC, PASS SSI, PDMLink (APS), Gsuite, Airbus World, DocMaster, Airbus Norms & Specs.
Ability to coordinate remotely / virtually among Design Office, Support Engineering, Vendor service providers, Suppliers, Support teams.
Good knowledge of MS Office suite.English:Advanced level (written and spoken)

Your role:
The scope is to answer In-Service queries, investigate In Service Issues and exploit In-Service Experience.
Analysing and answering daily queries from customers on ALL Airbus civil A/C;
Agree on a resolution deadline with the customer and define a resolution strategy.
Anticipating recurring queries.
Developing a collaborative network with internal and external contributors.
Provide solutions in collaboration with the customer for a safe operation environment.
To constantly perform operational assessments of the Airbus fleet and raise actions.
Capitalizing the In-Service experience into innovative solutions, for better support and optimization.
Building the team of tomorrow.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Engineer- Customer Support roles with real interview advice

What people at Capgemini are saying

Engineer- Customer Support salary at Capgemini

reported by 17 employees with 2-10 years exp.

₹3 L/yr - ₹11.8 L/yr

121% more than the average Engineer- Customer Support Salary in India

View more details

What Capgemini employees are saying about work life

based on 39.7k employees

71%

88%

65%

85%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Capgemini Bangalore / Bengaluru Office Locations

View all

Bangalore / Bengaluru (4)

Bangalore Office

Capgemini, Crescent 2, Prestige Shantiniketan, Sadaramanagala Village, Whitefield Main Road Bangalore
Karnataka 560048

Bengaluru Office

Capgemini Business Services (India) Limited, Brigade Metropolis, Summit Tower ‘A’, 73/1, Garudacharpalya, Mahadevapura Post, Whitefield Main Road, Bengaluru Bengaluru
560 048