Senior Manager Test Security

Primary Location - Anywhere in India

Position Purpose
The Senior Manager Test Security is leadership role within the Operations team that has responsibilities to protect the integrity of CBLAs assessment products. This role is required to establish and implement test security frameworks, policies, and processes to identify and mitigate risks within the OET test delivery supply chain.
This role will work closely with third party suppliers and the wider operations senior management team to ensure security threats against CBLAs assessment products are identified, investigated, and mitigated.

Responsibilities & Accountabilities
Develop, implement, and maintain comprehensive test security frameworks, policies, and processes to safeguard the integrity of the OET Test.
Ensure alignment of security protocols with regulatory requirements, industry standards, and best practices.
Oversee the security of the OET test globally, including developing a detailed understanding of the supply chain needs for key high-risk markets (e.g., India, Middle East, UK & Africa)
Identify and assess potential security risks within the OET Test supply chain.
Implement controls to mitigate identified risks and enhance security measures across all operational processes.
Manage specific third-party suppliers to carry out security control activities such as mystery shopping, test administration monitoring, and social media monitoring to identify vulnerabilities or non-compliance with security requirements.
Conduct risk assessments and develop mitigating actions in collaboration with leaders in the Operations senior management team.
Lead investigations into security threats and breaches, coordinating with relevant stakeholders to resolve incidents promptly and effectively.
Prepare data-driven reports on security incidents, risk assessments, and mitigation strategies for senior management review.

Business Unit /Department: Test Security, Risk & Compliance | Operations
Maintain accurate documentation of security processes, investigations, and compliance activities.
Analyse security trends and emerging threats in the high-stakes assessment market globally.
Recommend and implement improvement requirements for high-risk markets to enhance test security.
Prioritise problems and provide tactical responses to test-day incidents.
Keep abreast of emerging trends in high-stakes language test security advancements.
The incumbent can expect to be allocated duties, not specifically mentioned in this document, but within the capacity, qualifications & experience normally expected from persons occupying positions within the field.

Decisions and Recommendations
Describe what sort of decisions the job holder makes without reference to
their manager.
The role will make decisions concerning the day-to-day operations of assessment security within budget, providing advice and guidance to Operating senior leaders within their area of expertise.
Describe what sort of recommendations the job holder makes to their
manager and others.
The role is required to make recommendations of improvement including risk
mitigating activities on all assessment security matters, with escalation to the GM Security, Risk and Compliance and COO as required.
Budgets Direct costs
Budgets set and controlled by position
The role is responsible for managing initiatives within the budget costed to the Operations cost centre relating to test security.
Indirect costs
Indirect costs that the position
may authorise spending on budget, delegated by budget holder

Knowledge, Skills & Experience
Qualifications A tertiary qualification in a relevant discipline and related area and/or an appropriate level of expertise gained from a combination of experience, training, or professional accreditation.
Years of experience -10+ years proven experience in a security management role, preferably within a highstakes testing or educational environment.
5+ years experience managing and leading through others.
Previous experience in law enforcement, security and or surveillance desirable.

Skills and Experience
Strong understanding of security frameworks, risk management practices, and compliance standards.
Exceptional analytical and problem-solving skills, with the ability to identify issues The leading English test for healthcare professionals
develop effective solutions.
Excellent written and verbal communication skills, with the ability to present complex findings clearly to both technical and non-technical stakeholders.
High level of attention to detail and accuracy in security processes and reporting.
Strong collaboration skills, with the ability to develop constructive and cooperative
working relationships with colleagues and stakeholders.
Ability to work independently and as part of a team in a fast-paced environment, demonstrating flexibility and adaptability.

Technical Competencies
Proficiency in MS Suite (specifically - SharePoint, Outlook, Excel, Power Point & Word)
Experience in Salesforce or similar CRM
Previous experience using incident management or risk management tools.

CBLA Values
Excellence, always I am accountable and take ownership
Communicate openly I take ownership of the conversations I need to have
Inspired to innovate I am brave and challenge the status quo
I am because you are I support you to learn and grow
One team, one mission I pursue collective achievements