Production Support Engineer - Finacle Customization (3-5 yrs)

Designation :

- Finacle Customization with Production support (Loan Module- Finacle)

Location :

- Delhi - Sansad Marg - Looking only local resource from Delhi/ NCR experience :

- 3 years to 5 years

Roles and Responsibilities :

- Primary L2 contact point for Loan product and custom issues, problems ,and new change requirement.

- Business Requirement gathering and mapping the same in Finacle in Loans module

- Patch Deployment & UAT support

- Simulation of Production issues in UAT and resolution

- Coordinate with Infosys L3 support team for new requirements, product level clarifications, issue resolutions

- Support DC- DR Drill, Month-end & year end activity support, SASCAL Batch job during closing

- Fix / debug Production issues & prompt resolution

- Coordination with Bank team for logical conclusion of issues.

Skills /Competencies :

- Overall Finacle architecture knowledge and in-depth functional knowledge of the module with strong technical customization/Debugging / enhancement experience of 3+ years' experience:

- End to End functional knowledge of the Loans module and aware of full life cycle i.e Disbursement,
pay off, repayment, rescheduling, recovery of Loans module.

- Knowledge of SASCAL module, Amortization, Provisioning, charge off and other process related to
SASCAL.

- Debugging, Customization and enhancement development experience on the requirements related
to the Loans module

- Excellent knowledge of Finacle interest calculations methodologies and back-end tables related to
same.

- Strong customization experience including but not limited to - New menus, validations, complex reports

- Log analysis and Issue debugging skills

- Finacle product scripting and Linux commands

- Woking knowledge of other related CORE module viz CASA ,Payments etc

- Knowledge of SQL, Finacle tables related to Loans module

- Excellent communication (Email/Oral) skills