As a Functional Consultant, you will play a key role in helping clients implement and optimize their Contract Lifecycle Management (CLM) systems. Youll work closely with clients to understand their needs and translate them into technical solutions, configuring and customizing the CLM tool to meet those needs. This includes creating templates, workflows, and business rules. Youll also be involved in testing the system, troubleshooting issues, and providing support to clients throughout the implementation process. Essentially, youll be a bridge between the clients business requirements and the technical capabilities of the CLM tool, ensuring a successful implementation that streamlines their contract management processes. Prior experience with CLM tools like Icertis or Sirion is a plus.
Main Duties and Responsibilities:
Assist in the implementation of CLM tools, with a focus on configuring and customizing the system to meet client requirements and objectives.
Collaborate closely with clients to understand their contract management processes and workflows, and provide recommendations for optimizing and automating these processes within the CLM tool.
Gather and document requirements and responsible for creating Business Requirement document, Solution document, etc.
Create User stories and Test Cases based on the captured requirements, knowledge of Jira, Lucid chart or a similar tool Interact with customers on/ off-site to troubleshoot issues, provide workarounds by leveraging your troubleshooting skills
Assist in functional testing and support in conducting UAT and PROD deployment
Prior experience on technologies like Icertis, Sirion will be preferred
Participate in requirements gathering sessions with clients to capture their business needs and translate them into technical specifications for the CLM solution.
Support in configuring and customizing the CLM tool, including creating templates, workflows, and business rules, to align with client requirements and best practices.
Assist in conducting system testing to ensure the CLM solution meets quality standards and fulfills client expectations.
Requirements
Understanding of end-to-end Contract Lifecycle or Source to Pay cycle.
3-5 years of experience in implementing CLM tools, preferably Icertis, with a solid understanding of contract management processes.
Proficiency in configuring and customizing CLM tools to meet client requirements.
Strong analytical and problem-solving skills, with the ability to translate business needs into technical solutions.
Excellent communication and interpersonal skills, with the ability to interact with clients effectively and internal stakeholders.
Benefits
Competitive Salary and Benefits: We offer attractive pay packages, performance bonuses, comprehensive health benefits, and more to ensure our team members are well taken care of.
Work-Life Balance: We support a healthy balance between your professional and personal lives.
Career Development: Advance your career with continuous learning opportunities, professional development programs, and chances to work on exciting projects with our global team.
Positive Work Culture: Experience a supportive and inclusive workplace culture that values individualcontribution and fosters teamwork.
We Listen to Your Feedback
You Can Contribute
You Can Make Your Mark / Make Your Global Impact
Cutting-Edge Technology: Work with the latest technologies as we integrate AI and other advanced tools to stay at the forefront of the outsourcing industry.
Health and Wellness Perks: We know that your health and well-being is crucial to your success, which is why we offer comprehensive health care plans and wellness programs designed to keep you healthy and happy.