Server

Role & responsibilities

• Guest Service Excellence: Providing exceptional service to ensure a memorable guest experience.
• Greeting & Seating: Welcoming guests with a positive attitude and ensuring prompt and efficient seating.
• Product Knowledge: Demonstrating expertise in products and services to assist customers effectively.
• Guest Experience Management: Ensuring a seamless and pleasant experience throughout the customer journey.
• Cleanliness & Presentation: Maintaining a clean, organized, and visually appealing environment at all times.
• Team Collaboration: Working effectively with team members to achieve operational goals and ensure smooth service.
• Sales & Upselling: Actively engaging with customers to drive sales and enhance product recommendations.
• Compliance & Safety: Adhering to all health, safety, and compliance standards to ensure a safe environment.
• Leadership & Training: Leading by example, providing guidance, and training team members to ensure service excellence.
• Advanced Guest Service: Handling complex guest requests and resolving issues to guarantee complete satisfaction.
• Operational Efficiency: Streamlining operations to optimize resource use and enhance service delivery.
• Inventory & Supplier Management: Ensuring stock levels are maintained and liaising with suppliers for timely deliveries.
• Sales & Revenue Growth: Driving sales strategies to meet and exceed revenue targets.
• Quality Control: Ensuring consistency in product/service quality, in line with brand standards.
• Compliance & Safety Leadership: Taking a proactive role in ensuring adherence to safety regulations and company policies.

Preferred candidate profile

The core purpose of a Server at CAARA Fine Dine Restaurants is to provide exceptional service to guests, ensuring they have a memorable dining experience. Servers are responsible for delivering food and beverages in a timely manner, maintaining knowledge of the menu, and assisting guests with their needs. They play a crucial role in upholding high service standards, ensuring guest satisfaction, and contributing to the overall efficiency of the dining area. Servers are also expected to work collaboratively with the team to create a seamless and enjoyable atmosphere for all guests.

Perks and benefits

As per company standard nouns.