Telecalling Executive /BDE

Job Title: Telesales Executive Multilingual

Location: Delhi, Okhla Phase-2

Department: Sales & Customer Support Reports to: Telesales Manager

Job Summary:

We are looking for an energetic Telesales Executive with strong multilingual communication skills to engage potential clients and promote our products/services. The ideal candidate will be fluent in multiple languages, possess excellent sales skills, and be able to efficiently convert leads into customers through outbound calls.

Key Responsibilities:

• Outbound Sales Calls: Make outbound calls to prospective customers, introducing and explaining our products/services in multiple languages to increase customer engagement.
• Multilingual Communication: Effectively communicate and build rapport with clients in English, Hindi, Tamil, Telegu, Kannada, and Malayalam to ensure a wider customer reach and personalized service.
• Lead Conversion: Identify customer needs, address queries, and convert leads into sales by offering tailored solutions.
• Follow-up: Conduct regular follow-ups with potential clients to maintain engagement and nurture leads.
• Sales Targets: Meet and exceed daily/weekly/monthly sales targets and performance metrics.
• Record Maintenance: Accurately document all sales activities, customer interactions, and follow-up schedules in the CRM system.
• Product Knowledge: Maintain up-to-date knowledge of our products/services and industry trends to provide relevant information to customers.
• Collaboration: Coordinate with the sales team to optimize outreach strategies and share customer feedback for continuous improvement.

Qualifications:

- Education: Bachelors degree in any field

- Experience: Minimum of 1-2 years of experience in telesales or customer service.

- Languages: Fluency in English ,Hindi ,Tamil, Telegu, Kannada, Malayalam

- Skills: Strong verbal communication, negotiation, and persuasion skills; ability to handle rejection and maintain a positive attitude; proficiency in MS Office and CRM systems.