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Premium Employer

Gartner

Compare

4.1

based on 525 Reviews

3 Gartner Business Analyst Jobs

Assoc Svcs Business Analyst (CNR)

Gartner

4.1

based on 525 Reviews

0-4 years

₹ 11.7 - 22L/yr (AmbitionBox estimate)

Gurgaon / Gurugram

1 vacancy

Assoc Svcs Business Analyst (CNR)

Gartner

posted 14hr ago

Job Role Insights

Flexible timing

Key skills for the job

Automation Testing Recruitment Medical Insurance Content Management IT Business Analysis Service Delivery Management

+ 3 more

Job Description

As a member of this team, you will have the opportunity to work directly with Gartner s service delivery group (especially the Marketing Program Managers) with the central goal of driving productivity of the service associates, and to enable process efficiency in the way the service team delivers value to the clients.
You will review clients marketing collateral to ensure its compliance with Gartners copyrights and quotes policies, whilst putting on the hat of a marketing expert ensuring that post-review collateral still has a marketing spin to it.
This is very essential for the business, as it is the only touch point which allows Gartner to protect its objectivity and integrity in the industry, as an unbiased research firm.
This is an excellent opportunity to be in high-impact teams, where you can truly develop your skill set and knowledge and bring impact to the business.

What you ll do:

Evaluate Marketing Collaterals from Gartner clients to
Ensure they are following Gartner Content Compliance policy
Provide guidance to client to improve the content quality of the material
Ensuring 100% adherence to SLAs on client facing deliverables
Collaborate with Client Success team to enhance client experience and map Gartner offerings to client needs, leading to higher engagement
Continually engage with global stakeholders to generate in-depth insights on client priorities, articulate priorities into actionable insights and map Gartner assets and product offerings to client needs, to enable the stakeholders to drive client engagement
Assess the qualitative and quantitative value generated by Gartner offerings and assets for clients at different stages of client retention cycle, articulate and document the findings linking to client s focus areas, and thus, aiding the stakeholders in renewal pitches and driving retention
Assist the service delivery group with generating insights from Gartner diagnostic tools. Identify gaps, opportunity areas and suggest corrective actions leveraging Gartner assets
Drive Operational excellence leading to improved service productivity for our global service associates
Demonstrate ability to seek feedback from stakeholders as well as leverage metrics and internal analysis to identify opportunities to improve service delivery for stakeholders
Liaise efficiently with internal stakeholders and senior management, and efficiently structure communications, business analysis and professional presentations
Drive Media CoE to enhance client experience, engagement and other operational metrics leading to higher Promo pipeline and client retention for the organization

What you ll need:

Graduate program & having up to 0-4 years of work experience
Exposure to digital content review, content management, content licensing/editor
A keen eye for detail while reviewing client s collateral
An excellent command on written English and can write succinct messaging to ensure clients understand the review comments/feedback
Strong aptitude for qualitative and quantitative research and analysis
Practical, intuitive problem solving and the ability to translate analysis into actionable insights
Excellent oral and written communications skills, and proficiency in English
Strong orientation towards process and operational excellence
Strong cross-functional collaboration skills
Strong Microsoft Office expertise -Advanced Excel, PowerPoint
Basic knowledge of Google scripting, Python, VBA
Enjoys working in a collaborative and high performing team environment and keen to accelerate learning curve
Detail-oriented with high personal standard for quality and accuracy
Skillful in managing expectations of varying stakeholders (internal & external)
Quick Learner, Process- driven

What youll get:

Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!
Collaborative, team-oriented culture that embraces diversity
Professional development and unlimited growth opportunities

Employment Type: Full Time, Permanent

Read full job description

Gartner Interview Questions & Tips

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What Business Analyst at Gartner are saying

4.2

Rating based on 23 Business Analyst reviews

Anonymous · Data Science & Analytics in Gurgaon / Gurugram

Likes

Gartner Benefits, WLB, Abundant leaves, collaborative culture.

Salary - Good

+3 more

Dislikes

Overall Gartner was a employee centric firm. But some new leaders have introduced micromanage their team members. Gartner promote switching careers through IJPs. But have heard some leadership have restricted some candidates from their end. Organic promotion is difficult. You may have to look for IJPs for a role change. Though t..Read More