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45 BT Group Jobs

ServiceNow Platform Architect

5-10 years

Gurgaon / Gurugram

ServiceNow Platform Architect

BT Group

posted 5d ago

Job Role Insights

Flexible timing

Job Description

About the Role:
As a ServiceNow Platform Architect, you will be at the forefront of designing, developing, and maintaining the system architecture within BTs ServiceNow environment. This includes seamless integrations with other systems. You will provide visionary technical leadership, ensuring the platform aligns with the business strategy. You will lead the development of architectural and technical standards and best practices.
Key Responsibilities:
Design and architect ServiceNow solutions that align with business requirements and industry best practices.
Lead the development and implementation of ServiceNow modules, including ITSM, CSM, ITOM, HRSD, and other applications.
Collaborate with stakeholders to gather requirements and translate them into technical specifications.
Provide technical direction and mentoring for design and implementation leads, and document best practices and procedures.
Create and maintain detailed views of the existing architecture.
Ensure platform alignment with the business strategy and provide consultative technical leadership to the platform team.
Develop architectural controls and impact analysis for new requirements.
Identify reuse opportunities and develop the integration strategy between the Now Platform and other enterprise systems.
Contribute to and oversee the governance processes.
Qualifications:
Significant experience working in Service Management and Service Assurance, ideally in a multi-business unit ServiceNow implementation.
Advanced technical knowledge of the ServiceNow Platform and a solid understanding of business strategy and governance practices.
Experience with enterprise architecture, security, database design schemas, and data modelling.
Strong collaboration skills and the ability to establish deep and productive relationships with stakeholders and squad members.
Preferred Skills:
Experience with agile engineering, DevOps, and cloud-native principles.
Proven expertise in designing and implementing software solutions that are simple, intuitive, and easy to use.
Ability to lead a team and provide authoritative technical recommendations to commercial decisions on new and emerging areas.
ServiceNow Implementation certifications, CTA/CMA are preferred.
Keywords: ServiceNow Platform, ITSM, CSM, ITOM, HRSD, SecOps, GRC, Architectural Standards, Enterprise Architecture, Security, Data Modelling, Agile Engineering, DevOps

Employment Type: Full Time, Permanent

Read full job description

BT Group Interview Questions & Tips

Prepare for BT Group roles with real interview advice

Top BT Group Platform Architect Interview Questions

Q1. What is tenant and types? What will happen if we use same subnet in more than one bridge domain of single vrf?
Q2. What is vtep, vxlan, why and where vxlan is used in ACI?
Q3. Leaf and Spine architecture and why fabric mode is used in between these two?
View all 110 questions

What people at BT Group are saying

What BT Group employees are saying about work life

based on 1.9k employees
62%
77%
80%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
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BT Group Benefits

Free Transport
Cafeteria
Health Insurance
Work From Home
Job Training
Team Outings +6 more
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