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Bristol-Myers Squibb

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4.0

based on 127 Reviews

92 Bristol-Myers Squibb Jobs

Software Developer II - ServiceNow

BRISTOL-MYERS SQUIBB INDIA PVT.LTD.

4.0

based on 127 Reviews

3-5 years

Hyderabad / Secunderabad

1 vacancy

Software Developer II - ServiceNow

Bristol-Myers Squibb

posted 2d ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Science Data Analytics AutoCAD Air Ticketing Data Privacy IT Asset Management

+ 3 more

Job Description

This important science, technology, and innovation center will support a range of technology and drug development activities that will help us usher in the next wave of innovation.

The ServiceNow Developer is responsible for the design, development, and implementation of complex ServiceNow solutions. This includes working with business stakeholders to understand their needs and to develop solutions that meet those needs. The ServiceNow Developer will also be responsible for maintaining and enhancing existing ServiceNow applications, as well as troubleshooting and resolving any issues that arise.

If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!

Key Responsibilities

Design, develop, and implement complex ServiceNow solutions.
Work with business stakeholders to understand their needs and develop solutions that meet those needs.
Maintain and enhance existing ServiceNow applications.
Troubleshoot and resolve ServiceNow issues.
Stay up-to-date on the latest ServiceNow features and functionality.
Mentor and train junior ServiceNow developers.
Contribute to the development and implementation of ServiceNow best practices.
Working with a team of business analysts to identify and document business processes that can be automated using ServiceNow.
Working with a team of IT Operations engineers to integrate ServiceNow with other IT systems, such as monitoring and ticketing systems.
Working with a user experience mindset to develop and deploy solutions for customers.
Participating in agile planning ceremonies to help define and prioritize ServiceNow work for the upcoming sprint.
Developing and testing ServiceNow solutions in accordance with the Agile methodology.
Deploying and supporting ServiceNow solutions in a production environment.
Monitoring ServiceNow performance and troubleshooting any issues that arise.
Sharing knowledge and best practices with other team members through code reviews, pair programming, and training sessions.
Must be self-directed with proven ability to make mature decisions supported by thorough data and process analysis.
Mentor and train junior ServiceNow developers.

Qualifications & Experience

Degree in Computer Science, Information Systems, related field, or equivalent work experience
3-5+ years of experience in ServiceNow development and implementation.
ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) certification is a plus
Experience with some of the following ServiceNow modules:
- IT Service Management (ITSM)
- IT Operations Management (ITOM)
- IT Asset Management (ITAM)
- Service Portal
Experience with ServiceNow Flow Designer and Service Catalog
Experience with Agile development methodologies
Excellent problem-solving and analytical skills
Strong communication and teamwork skills
Experience with ServiceNow integrations
Experience with ServiceNow reporting and analytics
Experience with ServiceNow scripting languages
Experience with ServiceNow performance tuning and optimization
Experience with ServiceNow security and compliance
Experience with ServiceNow Workspace development a plus
Experience delivering technology within a life science setting a plus