ServiceNow Automation Tester (4-5 yrs)

Job Description :

ServiceNow QA resource will be responsible to test the user story based on acceptance criteria. Need to perform over all regression testing and prepare ATF scripts.

Roles and Responsibilities :

Test Planning and Strategy :

- Develop and implement test plans and strategies for ServiceNow applications using the Automated Test Framework (ATF).

- Collaborate with stakeholders to understand requirements and define test objectives.

Test Case Development :

- Create, maintain, and execute automated test cases using ATF.

- Ensure test cases cover functional, regression, and performance testing.

Test Execution and Reporting :

- Execute automated tests and analyze results.

- Report defects and work with development teams to resolve issues.

- Provide detailed test reports and metrics to stakeholders.

Continuous Improvement :

- Identify opportunities to improve test processes and frameworks.

- Stay updated with the latest ServiceNow features and ATF enhancements.

Collaboration and Communication :

- Work closely with developers, business analysts, and other QA team members.

- Communicate test progress, results, and issues effectively.

Skills Required :

Technical Skills :

- Proficiency in ServiceNow platform and Automated Test Framework (ATF).

- Knowledge of scripting languages like JavaScript.

- Familiarity with test automation tools and frameworks.

Analytical Skills :

- Strong analytical and problem-solving skills.

- Ability to analyze complex requirements and design effective test cases.

Attention to Detail :

- High attention to detail to ensure thorough testing and accurate results.

Communication Skills :

- Excellent verbal and written communication skills.

- Ability to explain technical concepts to non-technical stakeholders.

Certifications (Optional but beneficial) :

- ServiceNow Certified System Administrator (CSA).

- Certifications in Agile and test management (e.g. , ISTQB, ITIL)