Senior Client Servicing

Greeting from Black Pepper events..!!!

We are hiring Senior Client Servicing for Bangalore Location

Experience : 2 - 8 years

Location: Bangalore (Onsite)

Employment: Full Time

Salary: 200000 - 800000 LPA

Notices period : Immediate Joiner

ABOUT THE JOB

Being the face of the company and being responsible for planning, managing, and executing a

wide variety of events ranging from Annual Day, employee meets, dealer conferences, Sales

Meet, townhalls & Award Nights.

KEY RESPONSIBILITIES

• Handle small & large format events
• Generate new income to an agreed annual target
• Coordinating with internal team for putting together the desired plan.
• Understand Client requirements, modification instructions, project brief & event objectives
• Negotiating with clients & closing the deal
• Act as a bridge between the Client and the Operations & Creative teams
• Getting involved in event planning, meeting deadlines, coordinating with operations team and
  creative team to execute as per clients expectation.
• Ensure the prompt and systematic servicing of all business inquiries
• Oversee end to end activities from lead generation to post event summary as needed to deliver flawless and memorable events
• Work in collaboration with Client Servicing, Operations & Creative teams to grow the events business
• Handle escalations and delivery turnaround time appropriately
• Ensuring 100% Client satisfaction in every project execution
• Leverage on client feedback and ensure continuous reinvention and Post event formalities like sending reports, feedback and testimonials from client, closing the event.
• Take empowered decisions regarding your team as well as business negotiations

DESIRED SKILLS

• Candidates must know the basics of events
• At least 2 years of client servicing & event management experience.
• Willing to travel
• Should have worked in event industry and aware of the dynamics.
• Excellent verbal and written English communication skills
• Should be highly motivated, passionate and goal-oriented
• Highly Customer Focused
• Must be able to work with minimal supervision

Interested candidates share your resume :

hr@blackpepperevents.com

9606994515