Associate Business Support Specialist

Boeing Global Enterprise Services (BGES) team is currently looking for Business Support Specialist to join their team in Bangalore, India.

The position will report to the Business Support Manager (BSM) and will receive day-to-day direction from this manager.

The candidate will work closely with local agencies and vendors to proactively support the business needs related to Boeing personnel as a result of emerging business needs.

This includes but is not limited to Boeing infrastructure (office facilities), employee services, safety and security (disaster planning and business continuity) within the assigned location, and payment process for vendors.

The candidate should have a good command of the English language. Previous work experience with multinationals in similar environments is preferable.

Position Responsibilities:

The responsibilities for this position include, but are not limited to, the following:

• Responsible for managing Workplace services through various 3rd party service providers.
• Strong knowledge of integrated Facilities Management Operation, Event Management, Integrated Security Services.
• Maintaining excellent relationships with various Business stakeholders and Service Providers.
• Actively engage with Business units to fulfil business requirements.
• Ability to analyze the data and make the decision based on the data (Data-driven approach).
• Ability to collaborate with other functions like Global Real Estate/ Finance/HR/ Security etc. as & when required to deliver the assigned scope of work.
• Responsible for ensuring safety & security at the workplace and implementing EHS policies.
• Monitor emergency response procedures such as dialogic/ call tree/ERT members.
• Should be familiar with the compliance requirements for building/facility operations.
• Sharing inputs on annual budget allocation & tracking planned vs actual spent
• Ability to ideate, develop, lead and execute operational excellence projects.
• Maintains the operation-related records and documents including (not limited to) Building compliance.

Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience):

• A bachelors degree in hospitality/ administration/ Engineering or equivalent is required as a BASIC QUALIFICATION
• At least 5+ years of relevant experience working in a Real Estate/IFM/ Administrative environment.
• Able to collaborate with internal team members as well as external stakeholders.
• Entrepreneurial mindset and Ability to foster two-way collaboration.
• Experience in Facilities Management / Workplace services is strongly required.
• Ability to facilitate decision-making and Proactive risk management.
• Effective Communicator with good verbal and written communication skills
• Knowledge of advanced Microsoft Office tools (Word, Excel, PowerPoint, etc)
• People Management with good interpersonal skills and Intermediate analytical skills
• Quick learner & has an eye for detail.
• Customer-focused and Capability to manage and leading teams.

Preferred Qualifications (Desired Skills/ Experience):

• A postgraduate qualification will be an added advantage.
• Manages and supports the integration of activities like facilities occupation including facilities planning, analysis as required from time to time.
• Strong knowledge of Facilities Operation and Data analysis.
• Responsible for facility takeover from the Project team which includes snagging / de-snagging / track and maintaining all facility-related documentation etc.
• Implement innovative principles of Space planning in tune with the Business requirement.
• Able to define the Process Flow for various processes and able to optimize to reduce manual efforts.
• Handled multiple sustainability projects and various cost-saving projects.

Typical Education & Experience:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 5 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+ 4years' related work experience.