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Senior Associate, Client Implementations
0-7 years
Pune
1 vacancy
Senior Associate, Client Implementations
BNY
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Researches, develops and establishes methodologies, protocols and processes to facilitate or improve transition project management or the client onboarding / transition / conversion experience
- Guides team in activities that align to team, area and functional objectives
- Develops and implements team standard operating procedures
- Tracks and reports on results and outcomes for assigned team
- Develops team metrics and dashboards
- Manages resource allocation and client scheduling to ensure timely, cost-effective delivery
- Ensures that all activities meet required regulatory compliance standards
- May participate in legal review and negotiation
- Liaises with peer leaders on product, technology or client service teams to ensure appropriate integration of activities and required hand-offs
- Recruits, directs, motivates and develops staff, maximizing their individual contributions, their professional growth and their ability to function effectively with their colleagues as a team
- Resolves complex client onboarding / transition / conversion issues
- Manages a team of professionals, including coaching, performance management and resource allocation
- Develops and oversees the achievement of team objectives
- May manage financial resources (eg, budgets, expenses, etc)
- Focus is on daily, short-term goal achievement
- Bachelors degree or the equivalent combination of education and experience is required
- 5-7 years of total work experience and at least 0-1 years of management experience preferred
- Applicable local/regional licenses or certifications as required by the business
Employment Type: Full Time, Permanent
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Rating based on 105 Senior Associate
reviews
Anonymous · Banking Operations
in Pune
Provides good bonus, and enough leaves a year.
Management isnt good, appraisal is terrible, promotions are very less compared to number of new openings, managers doesnt let you apply for IJPs, have to provide explanation on each of your leaves with proofs.
Read 105 reviewsSenior Associate salary at BNY
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