Senior Associate, OPS Business Analyst

Senior Associate, OPS Business Analyst

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world s financial system we touch nearly 20% of the world s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We re seeking a future team member for the role of Senior Associate, OPS Business Analyst to join our EXCEPTIONS BUSINESS SUPPORT, OPS team (PAYMENTS ENABLEMENT PLATFORM). This role is in Chennai, TN - HYBRID.

In this role, you ll make an impact in the following ways:

• Collects and defines business or functional requirements and translates them into functional design, test planning, and user documentation processes. Formulates project scope, objectives, constraints and assumptions based upon user needs as well as knowledge of the application.
• Participates in development of the UX design, functional design and user documentation by analyzing business process flows or client requests and identifying changes. Uses knowledge of business needs to provide design support to software and application development teams.
• Gathers information and provides analysis of business issues or client feedback for a specific function or application.
• Trains users on new or enhanced applications and/or systems that are more straightforward in nature.
• Supports testing of new or enhanced applications and/or systems. Tasks include case development, requirement traceability analysis, test preparation, script writing, and functional test execution. Identifies areas for improvement and works with technology teams to improve applications for business use.

To be successful in this role, we re seeking the following:

• Bachelor s degree or the equivalent combination of education and experience is required.
• 8 - 12 years of total work experience preferred. Technical experience preferred.

Knowledge on Payments domain viz Global Clearing channels, SWIFT Message types i.e., MTXXX and MX or ISO20022, Electronic payment workflows etc. is required. Exposure and experience in UX design for User interface

At BNY, our culture speaks for itself. Here s a few of our awards:

• America s Most Innovative Companies, Fortune, 2024
• World s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
• Most Just Companies , Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.