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based on 3.8k Reviews

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466 BNY Jobs

Associate, Client Service I

5-7 years

₹ 3.25 - 16L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune

1 vacancy

Associate, Client Service I

BNY

posted 2mon ago

Job Role Insights

Flexible timing

Job Description

Associate, Client Service I
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world s financial system we touch nearly 20% of the world s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
We re seeking a future team member for the role of Associate, Client Service I to join our LINE of BUSINESS team. This role is located in Pune, MH- Hybrid.
In this role, you ll make an impact in the following ways:
  • Client Service - IC3 Works with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
  • Supports clients in addressing and resolving complex operational and technical issues and ensuring requests are executed. Applies advanced problem-solving skills, judgement, and experience to analyse information.
  • Uses developed communication skills to deliver high quality service to a specialized client base.
  • Provides individuals at assigned clients information related to BNY Mellon s products and services representing an array of lines of business and geographies and leverages an in-depth understanding of broader BNY Mellon services and offerings.
  • Proactively assists clients in reviewing potential business needs and directs them to appropriate resources at BNY Mellon.
  • Resolves complex or non-routine client issues or inquires, as needed.
  • Uses in-depth knowledge of client issues and needs to contribute to business development efforts.
  • Uses understanding of BNY Mellon products and services to best propose expanded offerings to clients for front office consideration.
  • Leads and participates in internal activities and initiatives designed to improve the client experience. Helps develop process improvements.
  • No direct reports. Provides guidance to less experienced team members.
  • Supports multiple, complex client accounts.
To be successful in this role, we re seeking the following:
  • Bachelor s degree or the equivalent combination of education and experience is required.
  • 5-7 years of total work experience preferred.
  • Experience in an operational area and/or client services preferred.
At BNY, our culture speaks for itself. Here s a few of our awards:
  • America s Most Innovative Companies, Fortune, 2024
  • World s Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
  • Most Just Companies , Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

Employment Type: Full Time, Permanent

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BNY Interview Questions & Tips

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What people at BNY are saying

3.9
 Rating based on 71 Associate reviews

Likes

Everything is good except there are lot of legal stuff involved and you will be bounded.

Dislikes

You will not be able to work on cutting edge immediately, maybe not able to experiment with technologies a lot.

Read 71 reviews

Associate salary at BNY

reported by 843 employees
₹4 L/yr - ₹14.8 L/yr
12% more than the average Associate Salary in India
View more details

What BNY employees are saying about work life

based on 3.8k employees
63%
93%
77%
62%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

BNY Benefits

Free Transport
Cafeteria
Health Insurance
Work From Home
Free Food
Job Training +6 more
View more benefits

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BNY Pune Office Locations

View all
Pune Office
iNautix Technologies India Pvt Limited,Hadapsar, Level 3, Tower 8, Magarpatta City SEZ Pune
Maharashtra 411013
Pune Office
BNY Mellon India Operations, 6, Commerzone IT Park Internal Rd, Commerzone IT Park, Yerawada Pune
Maharashtra 411006

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