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Engaged Employer

BNY

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4.0

based on 3.8k Reviews

471 BNY Jobs

Senior Associate, Production Services Application Support Analyst

BNY Mellon International Operations (India)

4.0

based on 3.8k Reviews

4-7 years

₹ 4.7 - 9.5L/yr (AmbitionBox estimate)

Pune

1 vacancy

Senior Associate, Production Services Application Support Analyst

BNY

posted 16d ago

Job Role Insights

Flexible timing

Key skills for the job

Oracle Incident Management Financial Services CCTV Monitoring Bloomberg Problem Management

+ 1 more

Job Description

Senior Associate, Production Services Application Support Analyst

We re seeking a future team member for the role of Senior Associate, Production Services Application Support Analyst to join our team. This role is in Pune, MH - HYBRID.

You ll make an impact in the following ways:

Provides application technical support in complex situations as well as partners with Development teams for coordination of team / project work.

Monitors real time transactional data from accounting applications through the Information Delivery architecture for exceptions.

Provides incident management and problem management service for production related incidents.

Lead troubleshooting during production outages and communicates to management throughout the incident lifecycle.

Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions.

To be successful, we re seeking interest in the follow areas:

Bachelors degree in computer science engineering or a related discipline, or equivalent work experience required

4 to 7 experiences in applications support or production environment

Experience in Tech SLA management and Prod critical issues monitoring, escalation and resolution.

Exposure on SOA / API based S/W development

Preferred knowledge on Oracle systems

Strong analytical skills and attention to detail

America s Most Innovative Companies, Fortune, 2024

World s Most Admired Companies, Fortune 2024

Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024

Bloomberg s Gender Equality Index (GEI), 2023

Employment Type: Full Time, Permanent

Read full job description

BNY Interview Questions & Tips

Prepare for BNY Application Support Analyst roles with real interview advice

People are getting interviews at BNY through

(based on 202 BNY interviews)

Job Portal

Referral

Walkin

Company Website

Campus Placement

Recruitment Consultant

31%

14%

13%

11%

14% candidates got the interview through other sources.

High Confidence

What people at BNY are saying

3.2

Rating based on 8 Application Support Analyst reviews

Anonymous · IT Infrastructure Services in Pune

Likes

Flexibility in my team

Dislikes

Increment/appraisal less

Read 8 reviews

Application Support Analyst salary at BNY

reported by 37 employees with 2-7 years exp.

₹3.2 L/yr - ₹9.5 L/yr

26% less than the average Application Support Analyst Salary in India

View more details

What BNY employees are saying about work life

based on 3.8k employees

63%

93%

77%

62%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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