Vice President, Application Support Manager I

Vice President, Production Services Application Support Analyst

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world s financial system we touch nearly 20% of the world s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We re seeking a future team member for the role of Vice President, Production Services Application Support Analyst to join our Insight Investment team. This role is in Chennai, TN - HYBRID.

In this role, you ll make an impact in the following ways:

• Partner with Operations, Developers, Production Support, Configuration management and Change management team to perform the assigned tasks.
• Tracks and executes database customizations to apply in Oracle environment.
• Proactively monitor databases and their alerts to apply the solutions as needed to resolve the issue.
• Escalate any database performance issue and determine its severity with the help of production support and determines the next course of action.
• Participate in production issues and swiftly provide solutions to oracle incidents.
• Work with Oracle service requests and follow up with Oracle to issue resolutions.
• Work with Oracle System DBA to perform database duplicates and design solutions around database duplicates.
• Should be flexible enough to support a weekend in a month. And to support an evening shift in a week.
• Promptly available to join calls and help team on Oracle and its related internals.
• Should be flexible enough to perform in pressuring situations.
• Capable of designing solutions and implementing them to improve the process.
• Help design and maintain data purge process.
• As a senior resource should be able to work with the team to guide them as and when needed.

To be successful in this role, we re seeking the following:

• 6+ years of expertise into Production support
• Excellent communication, both in listening and conveying messages to a wide range of stakeholder groups.
• Technical proficiencies:
• Strong experience into Batch Support
• SQL coding and debugging.
• SQL performance tuning.
• Control-M
• Good to have- Markit EDM / Cadis
• Rotational shifts including Night shift

At BNY, our culture speaks for itself. Here s a few of our awards:

• America s Most Innovative Companies, Fortune, 2024
• World s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
• Most Just Companies , Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.