Assistant Manager - Operational Client Relationship Management

Position Requisites:

• 7+ years work experience in Global Markets Ops of which 2+ years in a client facing role
• Excellent professional knowledge of full end-to-end operational processes (pre- and post trade) for Financial Services including but not limited to Trade confirmation/ Settlements, Corporate Actions, Sec Lending Operations, Payments Claims spanning multiple asset classes and products including structured products.
• Strong experience of Financial Institutions and Global Markets products an advantage and ability to apply the knowledge to improve our processes and procedures.
• Knowledge of a variety of available and widely used technologies and vendors used in Global Market Ops. CTM, M2i, Saphyre, Pirum, Equilend, Tradeserv, Symphony etc.
• Ability to influence senior stakeholders within BNPP functions as well as at client level.
• Client focused mind set with excellent communication and relationship management skills
• Excellent coordination, prioritization and multi-tasking skills
• Data visualization and ability to work with large data sets to derive meaningful metrics.
• Excellent power point skills with the ability to convert data/talking points into a presentable format with visual appeal.
• Proven experience working on transformational projects within operations with tangible results.
• Experience of interacting with clients on phone and email and ideally experience of hosting client calls and/or in-person meetings
• Support the local OCRM leads in executing strategy for priority clients
• Experience of compiling and presenting data to clients and/or internal management
• Strong analytical and problem-solving skills
• Clear communicator with ability to convey messages succinctly.
• Experience with technology or automation tools a plus

Added preferred Skills

7+ years work experience in Global Markets Ops of which 2+ years in a client facing role.

Degree in Finance, Business or Mathematics; post-graduate degree in Business or Finance.

Expert in English language (verbal and written)

Advance knowledge of Microsoft PowerPoint and Excel suite

If interested, kindly revert with your updated resume along with the below mentioned details at - archana.d.sinha@asia.bnpparibas.com

Regards,

HR Team