Work with practice teams to implement new offerings, launch solutions, and provide operational support to deliver solutions. This will include:
Participate in ongoing product development and implement changes that affect operational support of product.
Identify ways to utilize analytics and technology to improve benchmark product offerings.
Take leadership role on projects and collaborate with internal stakeholders.
Identify client opportunities and/or challenges during the benchmarking / VHow process.
Hands on role of providing analysis and delivering benchmarks and VHows.
A VHow is a survey distributed to our customers to capture data on how other companies are accessing an industry topic .
Provide leadership to team. This will include:
Manage and implement innovation by identifying impacts to underlying processes and deliverables and ensuring timely roll out of changes.
Manage and monitor workload of team and allocate projects to meet project timelines.
If manager has direct reports, provide career development to them by communicating performance feedback and assigning projects that will assist with their growth .
Skills and Experience
Required
Bachelors degree
5 to 10 years of professional experience based on a combination of pharmaceutical industry experience and/or operations analytics experience.
Strong expertise in Microsoft Office tools: Excel, PowerPoint, Word. Understanding of market research concepts, and survey design and implementation, and strong writing skills.
Experience with survey tools, data visualization tools, and CRM tools