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Tech Support Executive
Bitla Software
posted 13d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- Provide technical support to customers via phone calls, emails, or chats.
- Troubleshoot and resolve customer issues related to software products.
- Collaborate with internal teams to escalate complex cases when necessary.
- Maintain accurate records of customer interactions using CRM software.
- Meet performance targets for call handling time, resolution rates, and first-call resolution.
Employment Type: Full Time, Permanent
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What people at Bitla Software are saying
Technology Support Executive salary at Bitla Software
reported by
2
employees
with 1
years exp.
₹2
L/yr - ₹2.6
L/yr
21%
less
than the average Technology Support Executive Salary in India
View more details
What Bitla Software employees are saying about work life
based on 62 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Bitla Software Benefits
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