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Sr Analyst - Desktop Support
Birlasoft
posted 22d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles Responsibilities - Desktop Support
- Handling tickets which are required onsite support
- Responding to client support requests.
- Contacting clients to find out the nature of the problem.
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Incident management, change management and problem management
- Working knowledge and support of SAP, Microsoft, software hardware and Networking .
- Knowledge of Networks.
- Knowledge of AD, DNS, DHCP, Cloud backup.
Employment Type: Full Time, Permanent
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People are getting interviews at Birlasoft through
People are getting interviews through
(based on 174 Birlasoft interviews)
Job Portal
Campus Placement
Referral
Company Website
Recruitment Consultant
Walkin
51%
10%
8%
5%
3%
2%
21% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Birlasoft are saying
Desktop Support Analyst salary at Birlasoft
reported by
1
employee
with 5
years exp.
₹5
L/yr - ₹6.3
L/yr
At
par with the average Desktop Support Analyst Salary in India
View more details
What Birlasoft employees are saying about work life
based on 2.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Birlasoft Benefits
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