Add office photos
Engaged Employer
i
This company page is being actively managed by
Birlasoft Team. If you also belong to the team, you
can get access from
here
Birlasoft
Compare
All Filters
532 Birlasoft Jobs
IT Platform Support
Birlasoft
posted 19d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
IT Platform Support (L2 support)
Experience: 7+ years
- Install OS patches, fix vulnerabilities.
- Request server, backup and database (MS SQL Server, Oracle, PostgreSQL, MongoDB) according to the applications requirements
- Setup all software and hardware assets in the CMDB of BMC
- Request and setup of certificates
- Request or installation of patches.
- Define & setup access and permission and request AD groups for Authentication
- Restore, increase CPU and RAM on the self-Service Porta
- Identify the firewall needs of an application and request Firewall rulesets.
- If it is reasonable for globally installed apps, define and request global FW policies for these FW rulesets.
- Take the L2 tickets from Help Desk, fix the issue or define which L3 support needs to be involved into the troubleshooting.
- Creation of Operational Manual for in scope applications, describing the duties of the different teams like server team, developers, database team and even the business etc.
- All aspects to run applications in a professional mode according to ITIL standard processes.
- Write standard operating procedures for extended support teams as well as end-user facing self-service support documents
- Support the operational readiness approval process by providing information about the used infrastructure.
Ticket handling, Incident solving and Root cause analysis and problem management
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Technology roles with real interview advice
People are getting interviews at Birlasoft through
People are getting interviews through
(based on 174 Birlasoft interviews)
Job Portal
Campus Placement
Referral
Company Website
Recruitment Consultant
Walkin
51%
10%
8%
5%
3%
2%
21% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Birlasoft are saying
Technology salary at Birlasoft
reported by
2
employees
with 8
years exp.
₹15.2
L/yr - ₹19.4
L/yr
7%
more
than the average Technology Salary in India
View more details
What Birlasoft employees are saying about work life
based on 2.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Birlasoft Benefits
View more benefits
Compare Birlasoft with
Accenture
Compare
Cognizant
Compare
Capgemini
Compare
Wipro
Compare
TCS
Compare
Infosys
Compare
HCLTech
Compare
Tech Mahindra
Compare
LTIMindtree
Compare
Mphasis
Compare
Hexaware Technologies
Compare
KPIT Technologies
Compare
DXC Technology
Compare
NTT Data Information Processing Services
Compare
Sutherland Global Services
Compare
eClerx
Compare
Coforge
Compare
Virtusa Consulting Services
Compare
L&T Technology Services
Compare
CGI Group
Compare
Similar Jobs for you
Birlasoft Pune Office Location
Pune Office
Birla Medi Soft - Laboratory Information System Software Provider, 111, Gulmohar Centre Point,, Pune -Nagar RD,Viman nagar
Pune
Maharashtra 411014
Maharashtra 411014
Share an Interview