Principal Architect

Why Birdeye

Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isnt just a goal its our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.

Experience: 5+ Years

Skills required :
Past experience in building large-scale and complex web scrapers.
Good understanding of web crawling strategies experience with reverse engineering web applications will be advantageous
Expertise in Rest API design and development.
Strong understanding of web technologies and protocols such as HTML, CSS, and HTTP.
Strong proficiency with JavaScript.
Strong Knowledge of Node.js and frameworks available for it (like Express)
Experience working with databases and data management tools such as MySQL, MongoDB, and Redis.
Excellent problem-solving and analytical skills.
Familiarity with cloud-based services such as AWS or Azure.
Strong communication and leadership skills.

Nice to have
Experience with Puppeteer/Playwright or any other headless-browser library
Experience/Knowledge of Node.js child processes multi-threading
Experience with Kafka or similar Message Queue system

Why Youll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We dont just set goals we surpass them. Were a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We dont just talk about making a difference we make it happen.