Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Birdeye Team. If you also belong to the team, you can get access from here

Birdeye Verified Tick

Compare button icon Compare button icon Compare
3.4

based on 99 Reviews

filter salaries All Filters

88 Birdeye Jobs

Credit & Collections Analyst

2-4 years

Bangalore / Bengaluru

1 vacancy

Credit & Collections Analyst

Birdeye

posted 19d ago

Job Description

Credit Collections Analyst

Description -

As a Collection Specialist, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow.
What will your day consist of
You will lead communication with a key customer portfolio developing trusted relationship
You will be supported by high-tech tool to help prioritize key contacts with your customer portfolio and urgent actions
You will listen carefully to the customer challenges and identify solutions on how to drive payment behavior
You will facilitate challenging solutions by involving other HP teams in working with the customer
You will advise the Credit Analysts, Sales, Account Management teams on collection risks
You will lead and/or participate in business enhancement projects across geographies
Whom are we looking for
A strong collaborator with excellent English skills:
excellent customer skills and incredible focus on trust and credibility to influence action
ability to build relationship across teams and cultures
a unique voice and a talent to challenge status quo processes
An independent result-oriented professional with drive and creative power to meet continuous challenges of the role
Proven problem-solving skills
An excellent Collection Specialist with foundational understanding of collection and financial concepts
Proven analytical skills coupled with willingness to continuously learn
Solid computer literacy, curious to work with various technical tools to gain efficiencies
Typically 2-4 years of experience, preferably in collections.
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Impact Scope
Impacts own work and acts as a team member by providing information, analysis, and recommendations in support of team efforts.
Complexity
Learns to apply basic theories and concepts to work tasks.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Finance

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you d like more information about HP s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law - Supplement


Employment Type: Full Time, Permanent

Read full job description

Birdeye Interview Questions & Tips

Prepare for Birdeye roles with real interview advice

People are getting interviews at Birdeye through

(based on 13 Birdeye interviews)
Job Portal
Referral
70%
15%
15% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Birdeye are saying

Collection Analyst salary at Birdeye

reported by 3 employees with 5-8 years exp.
₹8.5 L/yr - ₹9.8 L/yr
75% more than the average Collection Analyst Salary in India
View more details

What Birdeye employees are saying about work life

based on 99 employees
53%
100%
98%
57%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Birdeye Benefits

Work From Home
Free Food
Team Outings
Health Insurance
Cafeteria
Job Training +6 more
View more benefits

Compare Birdeye with

Freshworks

3.5
Compare

Zoho

4.3
Compare

Happiest Minds Technologies

3.7
Compare

LTIMindtree

3.9
Compare

TCS

3.7
Compare

Wipro

3.7
Compare

Infosys

3.7
Compare

Tech Mahindra

3.6
Compare

HCLTech

3.5
Compare

Echobooom Management & Entrepreneurial Solutions

3.8
Compare

Franchise India Brands

2.1
Compare

Cheil India

3.0
Compare

VSynergize Outsourcing

4.0
Compare

Advids

3.4
Compare

Hansa Direct

3.7
Compare

Hansa Cequity

3.2
Compare

Cognus Technology

2.8
Compare

SRV Media

3.4
Compare

Digitas

3.6
Compare

Performics

3.8
Compare

Similar Jobs for you

Specialist at Blenheim Chalcot Group

Mumbai

2-5 Yrs

₹ 7-11 LPA

Processor at Optum Global Solutions (India) Private Limited

Hyderabad / Secunderabad

3-6 Yrs

₹ 3-5 LPA

Accounts Payable Executive at RARR Technologies

Noida

4-8 Yrs

₹ 6-10 LPA

Collection Analyst at Viavi Solutions India Private Limited

Pune

4-8 Yrs

₹ 7-11 LPA

Credit Analyst at Tata Consultancy Services

Pune

4-8 Yrs

₹ 1.75-6.75 LPA

Financial Analyst at Sun Data Tech

Coimbatore

1-2 Yrs

₹ 3-6 LPA

Senior Executive at Navio Shipping Pvt Ltd

Mumbai

2-5 Yrs

₹ 6-10 LPA

Collection Analyst at Cognex Corporation

Noida

0-3 Yrs

₹ 1-5 LPA

Collection Analyst at Alvaria, Inc.

Bangalore / Bengaluru

2-3 Yrs

₹ 1-5 LPA

Treasury Analyst at medmix

Bangalore / Bengaluru

3-4 Yrs

₹ 6-10 LPA

Customer Success Manager , Mid - Market

3-8 Yrs

Gurgaon / Gurugram

6d ago·via naukri.com

Associate Director, Product Management

7-14 Yrs

Gurgaon / Gurugram

6d ago·via naukri.com

Head of BDR Enablement

7-13 Yrs

Gurgaon / Gurugram

6d ago·via naukri.com

Head of BDR Enablement

8-13 Yrs

Gurgaon / Gurugram

9d ago·via naukri.com

Content Writer

3-4 Yrs

Gurgaon / Gurugram

16d ago·via naukri.com

SEO Backlinks Specialist ( SaaS )

2-7 Yrs

Gurgaon / Gurugram

18d ago·via naukri.com

Exciting Opportunity: SEO Specialist | Backlink Acquisition

3-6 Yrs

₹ 6.5 - 10L/yr

Delhi/Ncr

18d ago·via naukri.com

Urgent Opening | Senior Software Development Engineer in Test |

4-9 Yrs

₹ 22.5 - 30L/yr

Gurgaon / Gurugram

23d ago·via naukri.com

Content Writer

3-4 Yrs

Gurgaon / Gurugram

23d ago·via naukri.com

Partner Success Manager

2-3 Yrs

Gurgaon / Gurugram

24d ago·via naukri.com
write
Share an Interview