Store Supervisor - Bigbasket(A TATA enterprise)

Position: - Store Incharge & Store Supervisor

Role & responsibilities

• Responsible for driving end to end store operations i.e., Receiving, Inventory, Outbound & Returns.
• Manage a team of up to 150-200 store staff & 50-100 delivery boys with training & delegation of Work, Planning Roasters etc.
• Mentor and ensure the team provides superior Customer Service/ experience (customer service).
• Ensure SLAs Adherence & responsibility for Store Metrics.
• Adhere to the SOP, check list, and processes defined, follow the mandatory registers and records maintenance.
• Maintaining quality standards as per the Company defined standards.

Preferred candidate profile

• Strong Knowledge of Inventory management (Inward, Outward, Write off, Cycle count etc.) in F&V / FMCG category.
• Should have experience of managing a team size of minimum 100 store employees.
• Should have good communication skills (English, Bengali & Hindi).
• Only from Large format Retail/ FMCG/ E-Commerce
• Good in Communication & Presentable.
• Minimum Experience required 4 Years (Store Incharge).
• Minimum Experience required 2 Years (Store Supervisor).
• Willing and ready to relocate to Kolkata.
• Immediate joiners.

Note:

1. Only RETAIL/ FMCG/ E-COMMERCE

2. 2 wheeler mandatory

3. Candidate must be Graduate. 10+2 minimum