Front Office Executive

Key Responsibilities

1. Patient Registration: Register patients, verify demographic and insurance information, and ensure accurate data entry.

2. Admission and Discharge: Manage patient admissions, discharges, and transfers, ensuring timely and efficient processing.

3. Front Desk Operations: Oversee front desk operations, including answering phone calls, responding to patient inquiries, and resolving concerns.

4. Communication: Communicate effectively with patients, families, physicians, and hospital staff to ensure smooth operations.

5. Data Management: Maintain accurate and up-to-date patient records, reports, and statistics.

6. Cash Handling: Manage cash transactions, including patient payments, deposits, and refunds.

7. Compliance: Adhere to hospital policies, procedures, and regulatory requirements.

8. Team Support: Assist with training and supporting new staff members, as needed.