Front Desk Executive

BHIVE is seeking a proactive and customer-focused Front Desk Executive with 1-3 years of experience to be the first point of contact at our dynamic workspace. The ideal candidate will embody professionalism and courtesy while managing day-to-day front desk operations.

Key Responsibilities:

Reception & Visitor Management:

• Greet and welcome visitors and clients in a friendly, professional manner.
• Handle incoming calls, emails, and other communications, directing them to the appropriate personnel.
• Manage end-to-end operations of the facility reception to ensure smooth functioning of all front desk activities.
• Maintain a tidy and organized reception area, adding significant value to our front desk operations.

Administrative Support:

• Manage appointment calendars, meeting room bookings, and general office schedules.
• Assist with document management, data entry, and filing.
• Support the coordination of office events and meetings as needed.

Customer Service:

• Provide prompt and accurate information about BHIVE s services and facilities.
• Resolve basic client queries and escalate issues when necessary.
• Ensure a positive and welcoming experience for all visitors.

Facility Coordination:

• Liaise with the facilities team to report maintenance issues and ensure the smooth operation of the workspace.
• Assist with coordinating vendor services and routine office maintenance tasks.

Other Duties:

• Perform additional administrative tasks as assigned by management.
• Support overall office operations to contribute to a productive work environment.

Qualifications & Skills:

• 1-3 years of experience in a front desk or reception role.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and familiarity with office equipment.
• Strong organizational skills and the ability to multitask effectively.
• A professional appearance and customer-first attitude.
• Ability to work both independently and collaboratively within a team.
• A high school diploma or equivalent; additional certification in Office Administration is an asset.