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166 Bharti Airtel Jobs

Business Manager

2-7 years

₹ 2 - 6L/yr

Gorakhpur, Kanpur

1 vacancy

Business Manager

Bharti Airtel

posted 16hr ago

Job Role Insights

Flexible timing

Job Description

Territory Manager - DTH
ABOUT AIRTEL:
Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia
and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G and 4G
wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services
including national & international long distance services to carriers. In the rest of the geographies, it offers 2G,
3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers.
People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do
'jobs never done before'.
Function: DTH
What you will do: Functional Responsibilities
• Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational
expectation numbers in the assigned territory.
• Ensure availability of recharge so that existing customers are adequately serviced
• Understand the market demographics and drive sales strategy according to customer segments
• Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and
transacting outlets
• Ensure brand visibility through organized merchandising activities
• Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met
• Handholding the team responsible for installing, servicing and repairing structures and major
components; instruct them on correct installation processes
• Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate
critical issues if required.
• Plan field visits to gather & analyze competitor data on quality of services provided
• Ensure maintenance of adequate inventory level of installation equipment for contingencies
• Upselling of products and service packs to customers
Organizational Responsibilities
• Effectively engage in partner appointment & partner management and control attrition & ROI
• Fostering the relationship with sales & service distributors in the assigned territory
• Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives
• Develop timely Market Intelligence reports, detailing the changing customer trends and competitors
performance
• Effectively perform handholding & implement on the job training programs for Retailers and Field Sales
Executives (FSE)




What you need to have:
Skills
• Analytical skills
• Consultation, facilitation, negotiation and selling skills
• Enterprising & Entrepreneurial skills
• Leadership and people management skills
• Basic computer literacy MS Office: Excel, Outlook
• Appropriate management of escalations
• Ensure timely resolutions of issues
• Partner management skills • Upselling skills
Attributes
• Ability to ensure excellence in execution
• Ability to collaborate and work with large teams
• Problem Solving ability
Purpose of the Job:
An opportunity to be at the frontline of the business and take charge of an entire territory with the
responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer
Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH
business by leveraging the vast distribution network. On the customer front, manage service centers,
inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to
Sell” to enhance business for DTH.


Employment Type: Full Time, Permanent

Read full job description

Bharti Airtel Interview Questions & Tips

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People are getting interviews at Bharti Airtel through

(based on 527 Bharti Airtel interviews)
Job Portal
Referral
Walkin
Company Website
Campus Placement
Recruitment Consultant
33%
19%
12%
9%
7%
3%
17% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Bharti Airtel are saying

4.2
 Rating based on 31 Business Manager reviews

Likes

Job joining time Salary negotiations is Good, Food claims, travel claims, Accommodation is very good,

Dislikes

Only Politics matter, Performance not considered

Read 31 reviews

Business Manager salary at Bharti Airtel

reported by 184 employees with 5-14 years exp.
₹5.2 L/yr - ₹13.3 L/yr
21% less than the average Business Manager Salary in India
View more details

What Bharti Airtel employees are saying about work life

based on 13.1k employees
55%
60%
53%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Bharti Airtel Benefits

Submitted by Company
Parental Benefits
Health and Wellbeing @ work
Competitive Remuneration
Personal Development
Others
Employee Support +1 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Team Outings
Free Transport +6 more
View more benefits

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