Bhanzu - Associate Director - Operations (9-12 yrs)

About the Job:

- We are looking for an experienced and strategic Associate Director - Operations to lead and enhance our teacher operations.

- This role is critical in ensuring a smooth onboarding process for students, minimizing wait times for classes, and driving operational excellence across teacher sourcing, hiring, training, and retention.

Roles and Responsibilities:

Teacher Sourcing and Hiring:

- Develop scalable and effective strategies for sourcing and hiring teachers.

- Utilize diverse global channels to attract top teaching talent, ensuring compliance with local laws.

Teacher Retention and Engagement:

- Design and implement programs to boost teacher satisfaction and reduce attrition.

- Establish clear career growth paths, training opportunities, and incentive structures.

- Build and maintain a robust teacher relationship management framework for continuous engagement.

Financial Modeling and Operational Efficiency:

- Develop pay-per-hour compensation models aligned with company margins.

- Optimize student-to-teacher ratios for quality and profitability.

- Monitor metrics like teacher utilization and retention, and forecast teacher-hour requirements based on enrollment trends.

Team Leadership:

- Lead and mentor senior managers across teams, including hiring, training, quality assurance, relationship management, and teacher hour management.

- Foster a culture of collaboration, accountability, and innovation within the team.

Global Expansion:

- Expand international teacher hiring channels while ensuring legal compliance.

- Utilize data and market insights to align teacher supply operations with the company's growth strategy.

Skills and Qualifications Required

- Proven experience in operational management, preferably in education or related industries.

- Strong leadership and team management skills, with a history of mentoring senior managers.

- Expertise in teacher sourcing, hiring, training, and retention strategies.

- Financial modeling skills, including experience with pay-per-hour compensation models.

- Proficiency in data-driven decision-making and operational forecasting.

- Knowledge of international hiring practices and legal compliance.

- Excellent communication and stakeholder management skills.