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3.5

based on 201 Reviews

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13 Betsol Jobs

Technical Support Engineer For Belgaum location || Freshers hiring

0-1 years

₹ 1 - 2.5L/yr

Belgaum

2 vacancies

Technical Support Engineer For Belgaum location || Freshers hiring

Betsol

posted 4d ago

Job Role Insights

Flexible timing

Job Description

Technical Support Engineer 

What you will do :

  TSE will be responsible to provide voice support to our international clients in US, Canada and UK.
• TSEs should have the ability to handle multiple chats simultaneously.
• Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls
• Responsible for responding to customers in an efficient and professional manner
• Handles and resolves technical queries; identifies and escalates accordingly
• Meets expectations regarding productivity as defined by the process or manager
• Escalates necessary cases to the right level within the defined LOB (Line Of Business)
• Ensures compliance with all company and departmental policies, procedures, and Guidelines
• May be required to perform other tasks as requested, assigned, or directed
• Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels

Things to be noted :

: Flexibility to work extended hours with minimal notice during high volumes

:Working days: 5 days a week ( Rotational Shift) - Weekly off: 2 days (Rotational) and not necessarily (Saturday/ Sunday) 

: It is work from Office and job location is "Belgauam"

You can visit our company website for more information : https://www.betsol.com/



Interested candidates can share cv at nikita.kumari@betsol.com or call at 8884697819



Employment Type: Full Time, Permanent

Read full job description

Betsol Interview Questions & Tips

Prepare for Betsol Technical Support Engineer roles with real interview advice

People are getting interviews at Betsol through

(based on 24 Betsol interviews)
Campus Placement
Job Portal
Referral
Company Website
Recruitment Consultant
29%
29%
13%
8%
8%
13% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Betsol are saying

3.9
 Rating based on 32 Technical Support Engineer reviews

Likes

Company’s culture is good and the environment is good!

Dislikes

Lack of noticing Employees and their Benefits , Not providing any leaves even if you had any leaves pending , Always thinks Humans are Robots! If it’s raining or employees are sick you still need to work in office! No importance given for Employees

Read 32 reviews

Technical Support Engineer salary at Betsol

reported by 165 employees
₹2.5 L/yr - ₹5.5 L/yr
13% less than the average Technical Support Engineer Salary in India
View more details

What Betsol employees are saying about work life

based on 201 employees
69%
80%
81%
51%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Betsol Benefits

Work From Home
Health Insurance
Team Outings
Job Training
Soft Skill Training
Education Assistance +6 more
View more benefits

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