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8 Betsol Jobs

Customer Support Executive

0-5 years

Bangalore / Bengaluru

1 vacancy

Customer Support Executive

Betsol

posted 13hr ago

Job Role Insights

Flexible timing

Job Description

  • Responsible for providing timely and effective resolutions to our customers on support queries via chat or voice channel.
  • Responsible for responding to customers in an efficient and professional manner.
  • Meets expectations regarding productivity as defined by the process or manager.
  • Escalates necessary cases to the right level within the defined LOB (Line Of Business)
  • Ensures compliance with all company and departmental policies, procedures, and guidelines.
  • May be required to perform other tasks as requested, assigned, or directed.
  • Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels.
  • Flexibility to work extended hours with minimal notice during high volumes.
  • Working days: 5 days a week - Weekly time off: 2 days (Rotational) and not necessarily (Saturday / Sunday)
  • Self-motivated with excellent communication skills with experience in US bases voice process.
  • Innovative and self-starter
  • Ability to work with minimum supervision.
  • Demonstrated ability to work in a fast-paced

Employment Type: Full Time, Permanent

Read full job description

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What people at Betsol are saying

2.9
 Rating based on 7 Customer Support Executive reviews

Likes

You can just work for earning some money and move to new place this is not a place to spend your whole life never expect any promotions

Dislikes

Politics no security of job

  • Salary - Bad
  • +6 more
Read 7 Customer Support Executive reviews

Customer Support Executive salary at Betsol

reported by 13 employees
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₹3.3 L/yr - ₹5 L/yr
44% more than the average Customer Support Executive Salary in India
View more details

What Betsol employees are saying about work life

based on 214 employees
70%
80%
80%
51%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Betsol Benefits

Work From Home
Health Insurance
Team Outings
Job Training
Soft Skill Training
Education Assistance +6 more
View more benefits

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